Vibrant Life Senior Living Kalamazoo Lodge 3
Families consistently rate this highly — reviewers highlight warm, caring, and attentive staff. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
This facility is highly regarded for its warm, engaging environment and dedicated staff, making it a strong choice for residents who thrive on social interaction. However, because some families have reported significant issues with administrative communication and care coordination, we recommend scheduling a meeting with the management team to ask specifically how they handle family concerns and ensure consistent communication.
Google Reviews
Google Reviews
17 reviews on Google“Vibrant Life Senior Living Kalamazoo Lodge 3 generally receives high praise for its warm, engaging environment and dedicated staff who treat residents like family. While many families report peace of mind regarding their loved ones' care and social engagement, a minority of reviewers have raised significant concerns regarding management communication and staff coordination. Prospective families should be aware that experiences appear to vary, particularly concerning administrative responsiveness and consistency in care communication.”
Quality Themes
Tap a score for detailsStrengths
- Warm, caring, and attentive staff
- Active social environment with frequent activities
- Clean and well-maintained facility
- Strong sense of community and family atmosphere
Concerns
- Poor management and communication with family members (mentioned by 3 reviewers)
- Inconsistent care coordination and staff training (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Since many people enjoy the family-like atmosphere here, how do you foster that sense of community among the 20 residents?
- 2What kind of social activities or group outings are planned to keep the residents engaged and active?
- 3How do you ensure that the care coordination remains consistent and seamless between different shifts of staff?
- 4What is your preferred method for keeping family members updated on their loved one's daily well-being and any changes in their care?
- 5In the event of a medical emergency after hours, what are the specific protocols for getting help and notifying the family?
- 6How do you approach ongoing training for new staff members to ensure they maintain the high standard of care the facility is known for?
Personalized based on this facility's data
Key Review Excerpts
“My mom, who has moderate Alzheimer’s, has been at New Friends for a year now and couldn’t be happier or more adjusted! Thanks to a warm, comfortable, and intimate environment along with caring staff, my mom has grown to love New Friends as her home.”
“The staff has always been caring and helpful in regards to taking care of my mom. They always have listened to any concerns we have had and are amazing with the residents and keeping them happy and engaged.”
“Customer Service with family relatives is extremely poor at this care facility. I have been denied to speak with my grandpa multiple times. Emails have not been answered & the staff is extremely rude to my side of the family.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had recent findings regarding staff training documentation, resident weight monitoring, and food safety equipment. However, the facility has submitted and received approval for corrective action plans to address these issues.
Jul 14, 2025Routine
Employee Karmela Carter missing fire safety and prevention, reporting requirements, and personal care, supervision, and protection training. Employee Whitney Davis missing reporting requirements, personal care, supervision and protection training.
No tight-fitting lid on kitchen garbage container.
Freezer in kitchen not equipped with an thermometer.
Tissue holder in bedroom 131 private bathroom broken.
Weight records not recorded for Resident A from the time of admission.
Jun 9, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jun 21, 2024Complaint
Staff member Sparkle Young left her shift early at 3am leaving no other staff member with residents until the next morning shift at 6:45am.
Ownership & Operations
Who Operates This Facility
New Friends Dementia Community, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit vibrantlifeseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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