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Assisted Living

Vibrant Life Senior Living Kalamazoo Lodge 2

Families consistently rate this highly — reviewers highlight warm, caring, and attentive staff. Schedule a visit to confirm the fit.

3712 W. Michigan Ave., Arcadia · Kalamazoo, MI 4900620 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
4.3/5

based on 17 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its warm, engaging environment and dedicated staff, making it a strong choice for those seeking an active community. However, because some families have reported communication challenges, we recommend scheduling a meeting with the management team during your tour to ensure their administrative style aligns with your expectations for ongoing updates.

Google Reviews

Google Reviews

17 reviews on Google
Vibrant Life Senior Living Kalamazoo Lodge 2 receives high praise for its warm, nurturing environment and dedicated staff who treat residents like family. While many families report peace of mind and high satisfaction with activities and care, some reviewers have raised concerns regarding management consistency and communication challenges with family members. Prospective families should weigh the strong community atmosphere against reports of occasional administrative friction.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean9.0Activities9.0MedsN/AMemory9.0Comms5.0ValueN/A

Strengths

  • Warm, caring, and attentive staff
  • Engaging daily activities and social opportunities
  • Clean and well-maintained facility environment
  • Strong sense of community and home-like atmosphere

Concerns

  • Poor communication and responsiveness to family members (mentioned by 2 reviewers)
  • Management and organizational inconsistency (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.72018(3)4.22019(5)1.02020(1)5.02021(1)5.02022(2)5.02024(2)5.02026(3)

Distribution · 17 analyzed

5
14
4
0
3
0
2
0
1
3

How They Respond to Reviews

88%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the close-knit community of 20 residents, how do you ensure that families stay consistently informed and updated about their loved one's daily well-being?
  • 2We love the emphasis on social opportunities here; could you walk us through a typical week of activities and how you encourage residents to participate?
  • 3With your focus on a home-like atmosphere, what is the best way for us to reach out to management if we have questions or need to coordinate care details?
  • 4How does your team handle medical emergencies or urgent health changes, particularly during evening or weekend hours?
  • 5Since you maintain such a clean and well-kept environment, what is the process for ensuring that residents' personal living spaces are regularly monitored and maintained?
  • 6How do you balance the need for consistent organizational processes with the personalized, attentive care that your staff is known for?

Personalized based on this facility's data


Key Review Excerpts

The staff and other residents have become family to her and she is flourishing in the structured and activity filled setting. I sleep well at night knowing my mom is in a safe place that takes such great care of her!

Memory care family member · 2019★★★★★

The staff has always been caring and helpful in regards to taking care of my mom. They always have listened to any concerns we have had and are amazing with the residents and keeping them happy and engaged.

Long-term resident's family · 2024★★★★★

I walked in the building to see plenty of residents in the common area enjoying live acoustic music. The building was clean, the staff were friendly and clearly enjoyed their roles.

Prospective family member · 2026★★★★★
Source: 17 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

3total
8deficiencies

Key Findings

The facility has had several documented issues, including maintenance concerns like broken toilets and unfinished ceilings, as well as past issues with a broken heating system and a reported bed bug presence. However, the facility has been working on corrective action plans to address these safety and environmental concerns.

Aug 20, 2025Routine
R 400.15207(1)

Unable to verify written personnel policies for employees.

R 400.15208(1)(f)

Unable to verify reference check for employee Skylar Bradley.

R 400.15403(1)(2)

Multiple maintenance issues: exposed ceiling in laundry/hallway, paint repair needed on bedroom 126 door, detached bathroom sink in bedroom 127, non-working toilet in bedroom 133, detached toilet seat in bedroom 134, unfinished shower ceiling in bedroom 124, and detached closet door in bedroom 118.

R 400.15410(1)(d)

No chair in resident bedrooms 126 and 134.

R 400.15204(3)

Unable to verify in-service training for employees Shannon Ruiz and Kochi Nawabi regarding reporting, personal care, and safety/fire prevention.

R 400.15410(5)

No bed in bedroom 124.

R 400.15401(4)

No lid on kitchen garbage.

Jul 31, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Feb 22, 2024Complaint
Not specified

The facility's boiler system for common areas was non-functional, resulting in the use of portable space heaters to maintain temperature.

Ownership & Operations

Who Operates This Facility

Owner / Operator

New Friends Dementia Community, LLC

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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