VI at La Jolla Village
Families consistently rate this highly — reviewers highlight outstanding rehabilitation and therapy teams. Schedule a visit to confirm the fit.
based on 204 Google reviews
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What this means for your family
The Vi offers world-class dining and exceptional rehabilitation services that are highly recommended for recovery. However, families should exercise due diligence regarding the facility's policies on care level transitions and closely monitor administrative transparency, as some recent reviews allege aggressive tactics regarding apartment reassignment.
Google Reviews
Google Reviews
204 reviews on Google“Families considering The Vi at La Jolla Village will find a highly-regarded community praised for its exceptional skilled nursing, rehabilitation services, and high-end dining experiences. While many residents enjoy a vibrant social life and premium amenities, some families have raised serious concerns regarding administrative transparency and the potential for forced transitions between care levels.”
Quality Themes
Tap a score for detailsStrengths
- Outstanding rehabilitation and therapy teams
- Exceptional culinary program and dining variety
- Vibrant social calendar and diverse activities
- High-quality skilled nursing and memory care
Concerns
- Administrative pressure regarding care level transitions (mentioned by 2 reviewers)
- Unprofessional or rude staff interactions (mentioned by 3 reviewers)
- Security and theft incidents involving recommended vendors
Rating Trends
Tap a year to see what changed
Distribution · 143 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With such a large community of nearly 800 residents, how do you ensure that the social calendar remains personalized so my family member can find niche groups or hobbies that truly interest them?
- 2We are so impressed by the reputation of your culinary program; could you tell us more about how much autonomy residents have in choosing their meals and dining times?
- 3If my loved one's care needs change significantly, what is the internal process for transitioning between different levels of care within the village?
- 4The rehabilitation and therapy teams here have such great feedback; how closely do the therapists work with the nursing staff to coordinate a holistic recovery plan?
- 5What specific protocols do you have in place to monitor and manage third-party vendors or contractors entering the building to ensure resident property is always secure?
- 6In the event of a medical emergency during the night, what is the immediate workflow for the skilled nursing team to respond and notify the family?
Personalized based on this facility's data
Key Review Excerpts
“The quality of the PT (Amanda and Debbie) and OT (Dipti and Sarah) was outstanding! That team works extremely well together to maximize results and with care and compassion.”
“The detail of care my mother gets at The Care Center memory care is wonderful. Every time I visit she is always in a good mood and very hapoy to see me.”
“Executive Chef Gonzalo and his team will WOW you with their culinary delights from around the world. The service that can only be described as true Luxury Living.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 20, 2026ComplaintClean
This report details the findings of a complaint investigation regarding allegations of financial abuse and lack of supervision. After reviewing records and conducting interviews, the allegation was deemed unsubstantiated. No specific deficiencies were cited in the final report.
Jan 12, 2026OtherClean
The facility underwent an unannounced Case Management visit to follow up on three reported incidents involving residents. The Licensing Program Analyst conducted interviews and observed the facility, concluding that no immediate health or safety concerns were found. No deficiencies were cited during this visit.
Oct 24, 2025ComplaintClean
This report details the findings of a complaint investigation conducted on 10/24/2025 regarding allegations of facility staff violating residents' personal rights. The investigation found that the allegations were unsubstantiated due to insufficient evidence. No specific deficiencies were cited in the report.
Oct 2, 2025OtherClean
The inspection was an unannounced Case Management visit conducted to follow up on a reported incident involving a small fire in the laundry room. The analyst observed the area and interviewed staff, noting that the site appeared remediated and in good repair. No deficiencies were cited during the visit.
Sep 12, 2025OtherClean
The inspection was an unannounced Case Management visit conducted by an LPA. The LPA delivered an Immediate Exclusion letter for Staff 1, which the AED acknowledged. Overall, no deficiencies were cited during the visit.
Aug 14, 2025OtherClean
The inspection was an unannounced visit to complete the Annual Inspection. While general areas were found clean and sanitary, one significant deficiency was cited regarding the accessibility of water fountains. Additionally, a Civil Penalty was assessed for a Zero Tolerance Violation related to accessible bodies of water.
Jul 31, 2025InspectionClean
The facility underwent an unannounced Case Management visit conducted by the Licensing Program Manager and Analyst. The visit included delivering an amended report and securing necessary signatures. No specific deficiencies were cited in the provided report content.
Jul 31, 2025OtherClean
The facility underwent an unannounced Case Management visit conducted by the Licensing Program Manager and Analyst. The visit included delivering an amended report and securing necessary signatures. No specific deficiencies were cited in the provided report content.
Ownership & Operations
Who Operates This Facility
Ccw La Jolla LLC, Cc-La Jolla INC, Classic Res Mgm
BOUDREAU, STEPHANIE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
204 reviews from families & visitors
Official Website
Visit viliving.com
Medicare data downloads
Original nursing home datasets
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