Vermillion Convalescent Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 11 Google reviews
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What this means for your family
While the facility has a strong reputation for physical therapy and some staff members are highly praised, there are significant concerns regarding administrative communication and weekend management. We strongly advise families to establish a clear communication protocol with the nursing director upon admission and to verify how medical changes are reported to POAs.
Google Reviews
Google Reviews
11 reviews on Google“Vermillion Convalescent Center presents a polarized experience, with some families praising the dedicated care staff and effective rehabilitation services, while others report severe communication failures and administrative neglect. Critical issues include a lack of transparency regarding medication changes and poor handling of sensitive situations like resident belongings after death.”
Quality Themes
Tap a score for detailsStrengths
- Skilled and compassionate physical therapy team
- Attentive nursing staff for some residents
- Effective rehabilitation for independent living goals
Concerns
- Poor communication with families regarding medical and medication changes (mentioned by 2 reviewers)
- Lack of administrative oversight or management availability on weekends/holidays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding communication, what is your standard process for keeping families updated when there are changes to a resident's medication or health status?
- 2With the current staffing rating, how do you ensure that residents receive consistent attention and care, particularly during weekends and holidays when administrative leadership may be off-site?
- 3I noticed there were 11 recent state violations; could you explain what steps the facility has taken to address these concerns and improve your quality of care?
- 4Since your physical therapy team is highly regarded, how do you integrate their rehabilitation programs into the daily routines of residents who are working toward independent living goals?
- 5What specific protocols do you have in place to ensure accuracy and safety in medication management for residents?
- 6Could you walk me through how your team handles medical emergencies or urgent health concerns during evening or overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapists were the best thing about our experience and are all lovely people. However, everyone else seems to think families and POAs aren't entitled to information about their loved one once they bring them in for care.”
“I've never seen a place so disorganized and heartless. I was lied to by multiple employees about my mother's belongings before and after her death.”
“This place was amazing the people there really care took care of MugsyRussell as if he was there dad I am truly grateful for these ladies went above and beyond my expectations”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 29 deficiencies across multiple surveys, with one complaint filed by families regarding improper use of physical restraints. The most recurring issues involve fire safety and smoke barriers, resident rights violations, and medication management problems. Several deficiencies repeat across surveys, including bladder care issues and medication labeling problems, suggesting ongoing challenges with correcting underlying care practices.
Aug 19, 2025Routine11
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Jul 22, 2024Routine9
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nov 6, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Jun 15, 2023Routine8
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Ownership & Operations
Who Operates This Facility
Vermillion Convalescent Center
government
Ownership & Management
Owners
Witham Memorial Hospital
Owner · Organization
Reed, Michael
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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