Clinton Gardens
Strong Medicare quality ratings; families often praise compassionate memory care staff. Still worth an in-person visit.
based on 22 Google reviews
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What this means for your family
While the memory care unit receives consistent praise for its activities and staff, the facility has documented reports of severe neglect and hygiene failures. We strongly recommend that families conduct an unannounced visit and specifically inspect the resident's room for cleanliness and monitor their hydration and medication adherence closely.
Google Reviews
Google Reviews
22 reviews on Google“Clinton Gardens receives highly polarized feedback, with many families praising the compassionate staff and engaging activities in the memory care unit. However, critical reports of severe neglect, including dehydration, hygiene failures, and pest issues, suggest significant inconsistencies in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate memory care staff
- Active daily engagement programs
- Responsive communication with families
- Clean and well-maintained facility
Concerns
- Neglect and poor hygiene (mentioned by 2 reviewers)
- Inadequate medical monitoring and dehydration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's great to see how well-maintained the facility is; how does the team ensure this level of cleanliness is consistent across all resident rooms?
- 2We've heard wonderful things about the compassionate memory care staff; could you tell us more about how they engage residents in daily activities?
- 3How does the nursing team monitor residents throughout the day to ensure they are staying hydrated and meeting their nutritional needs?
- 4Can you walk us through your specific protocols for medication management and how you prevent any errors?
- 5What is the process for communicating important medical updates or changes in condition to family members?
- 6In the event of a medical emergency during the night, what is the immediate response plan for a resident?
Personalized based on this facility's data
Key Review Excerpts
“The staff is kind, caring, patient with her. I am grateful for the good care she receives. I also appreciate how the nursing staff keeps me aware of any changes they feel is necessary.”
“The residents and staff have so many wonderful activities to participate in everyday! I can smell baking almost every time I walk onto the memory care area.”
“He was neglected and given improper care regarding medication and cleanliness. My children and I walked into him being filled exposed and soaked in his own urine. As well as almost none of his belongings came home with him and came home with bedbugs!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Clinton Gardens has ongoing concerns with medication management appearing across multiple surveys, including repeated drug labeling issues and a family complaint about pharmacy services. The facility also shows recurring problems with care planning and daily care assistance. While all deficiencies have correction dates, the pattern of medication-related issues persisting from 2023 through 2025 suggests systemic challenges that families should discuss during visits.
Aug 11, 2025Routine7
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Jun 10, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Aug 16, 2024Routine5
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 6, 2023Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Have an externally vented heating system.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ownership & Operations
Who Operates This Facility
Clinton Gardens
government
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 47 of 91
Ownership & Management
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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