Strong Medicare quality ratings; public reviewers often praise exceptional physical and occupational therapy. Still worth an in-person visit.
based on 217 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Veranda Rehabilitation and Healthcare has a strong overall Medicare rating. Public reviewers frequently mention: exceptional physical and occupational therapy and compassionate and attentive nursing staff. Review the component ratings and current source records before deciding.
Veranda Rehabilitation and Healthcare is highly regarded by families for its exceptional physical and occupational therapy teams and its compassionate nursing staff. While many reviewers praise the facility's ability to help patients regain mobility after surgery or injury, some families have raised serious concerns regarding hygiene standards and inconsistent care for non-verbal or dementia patients.
Quality Themes
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Concerns
Rating Trends
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Distribution · 219 analyzed
The owner uses a personalized approach by addressing reviewers by name and acknowledging specific details in positive reviews. For negative reviews, they employ a professional, standardized template focused on investigation and commitment to care quality.
Personalized based on this facility's data
Key Review Excerpts
“The Veranda therapy team is amazing!!”
“Ms Elva went above & beyond, she provided me with her cell phone number & no matter what day, weekend, day or night she always answered my phone calls and/or returned my text messages.”
“I completed one of my clinical rotations as a SPTA, and it was an eye opening experience. I got to wintess how observant the therapists (all disiplinaries) were towards their patients.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has a concerning pattern of complaint-triggered deficiencies, with families filing reports that led to 9 of 15 total violations across recent surveys. The most recurring issues involve medication management, infection control, and resident safety/accident prevention. While the facility has provided correction dates for all deficiencies, the consistent pattern of family complaints about care quality, medication services, and safety supervision warrants careful consideration during any visit.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Federal Penalties
Fine
Apr 12, 2024
$8,021
Fannin County Hospital Authority
for profit
HARLINGEN HEALTHCARE, INC
RANDY O ELKINS
The Ensign Group
346 facilities nationwide
Chain avg rating: 2.9/5 · Rank 1 of 84 (Highest rating)
Owners
Fannin County Hospital Authority
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
217 reviews from families & visitors
Official Website
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Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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