A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 430 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Harlingen Nursing and Rehabilitation Center has a middle-range Medicare overall rating. Strengths include compassionate and attentive nursing staff. Some reviewers note concerns about allegations of physical abuse and severe neglect (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Families generally praise the facility for its compassionate nursing staff, effective rehabilitation/PT services, and a welcoming, clean environment. However, there are serious, critical allegations regarding physical abuse, neglect, and inadequate hygiene care that must be addressed with extreme caution.
Quality Themes
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Concerns
Rating Trends
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Distribution · 135 analyzed
The owner provides highly personalized responses that frequently mention specific staff members, family members, or event details mentioned in the reviews. While positive reviews are met with enthusiastic, warm templates, negative reviews are handled professionally by acknowledging the concern and inviting further private discussion.
Personalized based on this facility's data
Key Review Excerpts
“My dad was mistreated while there. Even though they consider it another thing. While there he gor a bad rash in between his legs during to him not being changed, nurses bot cleaning him and placing medication on rash.”
“My family is currently in the works of pressing charges to this place for the abuse my uncle has recently received from an employee. He was physically abused by an employee there this past October, was left with multiple injuries including a fractured hip”
“The office staff, starting with the first impression, Dianne the receptionist always greeted us with a warm and kind smile!! Luis explained everything clearly and as many times as it was required!!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed complaint reports resulting in deficiencies, including one serious accident hazard issue in 2024. The facility shows recurring problems with care planning and assessment, infection control, and resident rights across multiple surveys from 2022 to 2024. While all deficiencies have correction dates, the pattern of repeated issues in care planning suggests ongoing challenges with individualized resident care coordination.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Sep 20, 2024
$6,016
Oakbend Medical Center
government
REGENCY IHS OF HARLINGEN LLC
JOSE LONGORIA
Wellsential Health
68 facilities nationwide
Chain avg rating: 2.8/5 · Rank 1 of 67 (Highest rating)
Owners
Oakbend Medical Center
Owner · Organization
Regency Ihs of Harlingen LLC
Owner · Organization
Csv Rhea Management Holdco, LLC
Owner (parent company) · Organization
Dwd TX Holdings LLC
Owner (parent company) · Organization
Jack and Nancy Dwyer Workforce Development Center INC
Owner (parent company) · Organization
Reg Hg Opco 1, LLC
Owner (parent company) · Organization
Reg Hg Opco LLC
Owner (parent company) · Organization
Reg Operator Holdco LLC
Owner (parent company) · Organization
Regency Integrated Health Services LLC
Owner (parent company) · Organization
Regency Texas Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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