Vancrest of Ada
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 10 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (15 vs median 8.0)
Bottom 25% in OH · Below recommended RN staffing · Above average staffing · Worst in VANCREST HEALTH CARE CENTERS chain · No penalties on record
What this means for your family
While the rehabilitation therapy team has historically received high marks for patient recovery, the most recent feedback indicates a significant decline in nursing professionalism and hygiene standards. Families should conduct an unannounced visit to inspect room cleanliness and observe staff interactions before choosing this facility.
Google Reviews
Google Reviews
10 reviews on Google“Vancrest of Ada presents a polarized experience, with some families praising the facility's cleanliness and the effectiveness of the rehabilitation therapy team. However, recent reports highlight serious concerns regarding nursing professionalism, hygiene standards, and inadequate medical oversight for complex health needs.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy services
- Clean and odor-free environment
- Professional and attentive nursing care (noted in earlier reviews)
Concerns
- Poor nursing professionalism and rude behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding staff-family interactions, what steps are you taking to ensure that communication remains professional and supportive for families?
- 2With your focus on rehabilitation, how do you coordinate the transition from therapy sessions back into the daily routine of the nursing home?
- 3Could you walk me through your current process for medication management and how you ensure accuracy for residents with complex health needs?
- 4I noticed the facility has had some recent health inspection findings; what specific improvements have been implemented to address these areas and enhance the quality of care?
- 5What opportunities are available for residents to socialize and participate in activities outside of their scheduled therapy sessions?
- 6How do you handle medical emergencies or changes in a resident's condition during evening or weekend hours when clinical leadership might be off-site?
Personalized based on this facility's data
Key Review Excerpts
“The therapists are excellent. I came here as a hoist patient, Toledo hospital saved my life, but Vancrest rehibilitation had me walking and able to eat and drink without choking and got the use of my arms again.”
“By far the best nursing I have ever seen. The staff were very professional, attentive, kind, and caring with my mother. It also did not smell like a nursing home! Very clean facility”
“The so called Nurse is rude and a poor excuse for a nurse! She is a disgrace to the nursing field! Made my mother on hospice miserable and feeling intimidated. Bed was stained with discoloration of urine!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Vancrest of Ada has 28 deficiencies across recent surveys, with families filing complaints that led to 4 deficiency citations. The main recurring issues involve medication management, care planning and treatment quality, and fire safety systems. While all deficiencies show correction dates, the pattern of repeated problems in core care areas like medication errors and treatment planning suggests ongoing quality challenges families should investigate further.
Nov 6, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Feb 6, 2025Routine15
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Sep 4, 2024Complaint1
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Jul 3, 2023Complaint1
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
May 18, 2023Routine7
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 13, 2020Routine2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Ownership & Operations
Who Operates This Facility
Vancrest of Ada
for profit
Chain Affiliation
Vancrest Health Care Centers
13 facilities nationwide
Chain avg rating: 4.2/5 · Rank 12 of 13 (Worst)
Ownership & Management
Owners
Bagley, Jon
Owner
Mccleery, Mark
Owner
Myers, Mark
Owner
White, Mark
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit vancrest.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.