Mennonite Memorial Home
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 21 Google reviews

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What this means for your family
This facility is noted for its cleanliness and supportive atmosphere during the initial transition period. However, because recent feedback has highlighted concerns regarding staff interactions, we recommend scheduling a tour during off-peak hours to observe staff engagement firsthand.
Google Reviews
Google Reviews
21 reviews on Google“Mennonite Memorial Home receives praise for its clean environment and helpful staff during stressful transitions for families. However, recent feedback indicates concerns regarding the quality of staff interactions, and past reviews suggested a need for more diverse resident activities.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Helpful and supportive staff during admissions
- Family-oriented service environment
Concerns
- Inconsistent quality of staff interactions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on enhancing resident engagement, what specific types of activities or social events are currently being prioritized to help residents connect with one another?
- 2With 13 recent state violations noted, could you walk me through the specific steps your leadership team has taken to address these findings and prevent future occurrences?
- 3I noticed that while staffing ratings are strong, some families have mentioned variability in daily interactions; how do you ensure consistent, high-quality care and communication across all shifts?
- 4Since the facility maintains a 60-resident capacity, how do you balance the need for a family-oriented environment with the clinical demands of a nursing home setting?
- 5In the event of a sudden medical change or emergency, what is your specific protocol for notifying family members and coordinating with local hospitals?
- 6I see that you have begun responding to some online feedback; how do you use input from families to make tangible improvements to the daily experience here?
Personalized based on this facility's data
Key Review Excerpts
“Friendly help, very clean. Very helpful at a time a lot of stress for the family putting in a love one.”
“Great place great service got food the best everyone treats you like your family highly recommend this place”
“I like the residence. When I was there the staff not so much”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
10
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering investigations, including serious concerns about abuse protection and nursing staffing that recurred across surveys. Primary problem areas include medication management, basic care assistance, and abuse prevention protocols. While all deficiencies show correction dates, the pattern of repeated issues in medication safety and resident protection, along with family-initiated complaint investigations, suggests ongoing quality concerns that warrant careful evaluation during any visit.
Jun 3, 2025Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nov 18, 2024Routine11
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Apr 15, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Nov 14, 2023Complaint1
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Sep 21, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 8, 2022Routine6
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Ownership & Operations
Who Operates This Facility
Mennonite Memorial Home
nonprofit
Ownership & Management
Owners
Brethren Retirement Community
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit mhcoliving.org
Medicare data downloads
Original nursing home datasets
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