Valley Skilled Nursing Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 45 Google reviews
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What this means for your family
While the physical therapy program has proven effective for some surgical recoveries, the facility has a pattern of serious allegations regarding theft and neglect. If you choose this facility, you must maintain frequent, unannounced visits and closely monitor your loved one's personal belongings and hygiene.
Google Reviews
Google Reviews
45 reviews on Google“Families seeking rehabilitation for surgery recovery may find success with the physical therapy team, which several reviewers praised for effectiveness. However, there are serious and recurring allegations regarding neglect, theft of resident property, and inadequate staffing levels that require extreme caution.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Compassionate individual nursing staff members
- Cleanliness in certain areas of the facility
Concerns
- Allegations of resident neglect and lack of basic hygiene/care (mentioned by 3 reviewers)
- Theft of money/personal property from residents (mentioned by 2 reviewers)
- Inadequate staffing levels and slow response times (mentioned by 5 reviewers)
- Poor communication and lack of responsiveness to family (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 47 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about the physical and occupational therapy teams here; how do you work with therapists to create a personalized recovery plan for our loved one?
- 2How do you ensure that every resident's personal belongings and medications are securely managed and accounted for daily?
- 3What steps are being taken to improve communication between the nursing staff and family members so we can stay updated on daily care?
- 4Could you tell us more about how the nursing team manages response times during the night shifts to ensure residents are attended to quickly?
- 5What is the process for monitoring hygiene and personal care routines to ensure every resident's cleanliness and comfort are maintained?
- 6What kind of daily activities or social programs are available to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy that I required for my foot/ankle area for to 2 fractures was planned out and done gradually enough that before I knew it I was walking everywhere!”
“She was transferred there after surgery on a broken femur which required a steel rod. She was welcomed by the director then her skilled nursing team including her dietitian, physical therapist, occupational therapist and social worker.”
“My mother passed away July 21, 2024. She had $100 taken from her wallet.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Valley Skilled Nursing Center has faced numerous recurring issues with families filing multiple complaint reports that triggered inspections. The facility shows persistent problems in care planning, medication management, and infection control across multiple years, with the same deficiencies appearing repeatedly in 2022, 2023, and 2025. While all violations have been corrected after citation, the pattern of recurring basic care failures and ongoing family complaints suggests systemic quality concerns that warrant careful consideration before placement.
Mar 10, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Feb 12, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 13, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
May 6, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Apr 9, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 27, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Valley Skilled Nursing Center
for profit
Chain Affiliation
Kalesta Healthcare Group
15 facilities nationwide
Chain avg rating: 2.3/5 · Rank 5 of 13
Ownership & Management
Owners
Kalesta Healthcare Group, LLC
Owner · Organization
Clawson, Scott
Owner (parent company)
Williams, Ryan
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit valleyskillednursingcenter.com
Medicare data downloads
Original nursing home datasets
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