Golden Modesto Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 70 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- High RN turnover (67%)
Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · $348,550 in fines
What this means for your family
While the rehabilitation and physical therapy teams are frequently praised for their skill, the facility has a deeply concerning pattern of reported neglect and theft. If you choose this facility, you must implement a rigorous system for monitoring your loved one's hygiene and personal belongings, and you should verify that call lights are being answered promptly.
Google Reviews
Google Reviews
70 reviews on Google“Families considering Golden Modesto Care Center should be aware of significant concerns regarding patient neglect, theft of personal belongings, and slow response times to call lights. While some residents praise the rehabilitation and physical therapy teams, multiple reviewers report serious issues with hygiene, medication errors, and staff responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy teams
- Friendly and supportive admissions staff
- Compassionate nursing staff in specific instances
- Cleanliness in certain areas of the facility
Concerns
- Theft or loss of residents' personal belongings (mentioned by 3 reviewers)
- Unresponsive call lights and slow staff response (mentioned by 4 reviewers)
- Neglect regarding hygiene and bathing (mentioned by 3 reviewers)
- Difficulty reaching the facility by phone (mentioned by 3 reviewers)
- Inadequate staffing levels (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 73 analyzed
How They Respond to Reviews
The owner uses highly repetitive, templated responses that vary only slightly depending on the star rating. Positive reviews receive standardized thanks, while negative reviews are met with a consistent script directing the reviewer to call a specific phone number.
Questions for Your Tour
- 1We noticed your admissions team is very welcoming; how do you help new residents and their families transition into the community during those first few weeks?
- 2Since we know how important it is to stay connected, what is the best way for us to reach the nursing staff or administration if we have a quick question or update?
- 3How does the facility manage call lights and ensure that staff are able to respond promptly to residents' needs throughout the day and night?
- 4What specific protocols are in place to ensure medication management is handled accurately and that residents' medical needs are met consistently?
- 5How do you approach daily hygiene and personal care routines to ensure every resident feels refreshed and well-cared for?
- 6We've heard great things about your therapy teams; could you tell us more about how physical and occupational therapy are integrated into a resident's daily activity schedule?
Personalized based on this facility's data
Key Review Excerpts
“The staff took very good care for her. They are professional, courteous, and very caring. I couldn’t thank them enough for what they did for us.”
“May, with her music, never played before, thought me how to move with the beat. She showed me how to move, raised my hands, through that I was able to raise my hand that I couldn't do before due to my stroke”
“This place steals items from their residents. Before she passed, my grandmother had been stating that her items were being stolen for a prolonged period of time.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed 27 complaints triggering inspections, with persistent problems in accident prevention, medication management, and care planning across multiple years. Recent complaints through 2025 show ongoing issues with safety supervision, medication errors, and nutrition services, though the facility has corrected each cited deficiency when identified by inspectors.
Mar 18, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jan 16, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Aug 21, 2025Complaint3
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Apr 9, 2025Complaint1
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Mar 18, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Dec 11, 2024Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Aug 21, 2025
$42,114
Fine
Dec 11, 2024
$33,430
Payment Denial
Sep 19, 2024
6-day denial
Fine
Apr 26, 2024
$60,834
Fine
Nov 13, 2023
$4,587
Fine
Nov 6, 2023
$4,587
Fine
Oct 17, 2023
$4,587
Fine
Oct 10, 2023
$4,587
Fine
Oct 2, 2023
$4,587
Fine
Sep 25, 2023
$4,587
Fine
Sep 18, 2023
$4,587
Fine
Sep 11, 2023
$4,587
Fine
Sep 5, 2023
$4,587
Fine
Aug 28, 2023
$4,587
Fine
Aug 17, 2023
$166,302
Payment Denial
Aug 17, 2023
21-day denial
Ownership & Operations
Who Operates This Facility
Golden Modesto Care Center
for profit
Chain Affiliation
Golden Snf Operations
7 facilities nationwide
Chain avg rating: 2.3/5 · Rank 3 of 7
Ownership & Management
Owners
Cafive Operations Holdings LLC
Owner · Organization
Ch Cafive Holdings LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
70 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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