Orangeburg Manor
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and administrative staff. Schedule a visit to confirm the fit.
based on 24 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a clean, warm, and highly compassionate memory care environment. While the staff is exceptionally well-regarded, families should verify that the level of medical care required for their loved one matches the facility's non-medical setting capabilities.
Google Reviews
Google Reviews
24 reviews on Google“Orangeburg Manor is highly regarded for its compassionate, dedicated staff and its beautiful, clean, and welcoming environment. Families frequently praise the facility's ability to keep residents engaged through activities and provide a sense of dignity, though one reviewer noted inconsistent COVID-19 protocols and a serious fall incident.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing and administrative staff
- Clean, bright, and well-maintained facility
- Engaging resident activities and programming
- Professional and supportive admissions process
Concerns
- Inconsistent policy enforcement (specifically regarding COVID-19 rules)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently mention specific staff members and family members named in the reviews. They demonstrate empathy toward families dealing with loss and address negative feedback with a professional, structured, and non-defensive approach.
Questions for Your Tour
- 1It is wonderful to see how bright and well-maintained the facility is; how do you ensure the common areas stay so clean and inviting for the residents?
- 2We noticed the administrative team is very responsive to feedback; how does the management team typically communicate important policy updates or changes to families?
- 3Could you tell us more about the types of engaging activities and programming you have planned to keep the residents socially active?
- 4With the nursing staff being such a highly regarded part of your team, how do you handle medical emergencies or urgent care needs during the overnight hours?
- 5How does the facility approach consistent policy enforcement to ensure a safe and predictable environment for everyone living here?
- 6As we look at the long-term plan, how do you ensure the care provided remains a great value for families as resident needs evolve?
Personalized based on this facility's data
Key Review Excerpts
“The activities that Naylea (spelling?) and Paige have the residents perform keep them engaged and give them a sense of belonging. Thank you for treating them all with dignity and kindness.”
“Orangeburg is a dedicated Memory Care Facility, far superior to a memory care unit “tacked on” to an assisted living facility. Its appointments are not as new or refined as some other facilities, but the caregiving and nursing staff far surpass the nursing protocols of a previous facility.”
“The Sales Director, Jennifer, answered my call and was so patient and understanding with my situation. Truthfully, the price she gave was out of my family's budget, but given how helpful Jennifer and her team were... we are sad we can't go with them!”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Feb 5, 2026ComplaintClean
This report details a complaint investigation conducted regarding several allegations concerning facility cleanliness, odor, staffing levels, and resident care. All allegations cited in the report were found to be UNSUBSTANTIATED based on the evidence reviewed during the investigation.
Dec 4, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jul 17, 2025ComplaintClean
This report details a complaint investigation conducted regarding allegations of staff failing to prevent resident harm and inadequate supervision leading to falls. Both allegations were reviewed based on facility records and staff interviews, and the Department found the allegations to be UNSUBSTANTIATED due to lack of preponderance of evidence.
May 19, 2025ComplaintClean
This report details a complaint investigation conducted regarding several allegations, including staff handling, medication administration, cleanliness, meal times, and resident wake-up times. All five allegations were reviewed and subsequently deemed UNSUBSTANTIATED by the licensing evaluator.
May 7, 2025InspectionClean
The facility underwent a required one-year annual inspection. The inspector observed that the facility was clean, well-maintained, and compliant with safety standards, including fire safety and medication storage. No deficiencies were cited during this visit.
Jan 29, 2025ComplaintClean
The case management visit investigated a complaint regarding multiple falls for a resident (R1). The facility was cited for failing to report the fall injuries and the subsequent hospital visit to the licensing agency. Specifically, the facility failed to submit the required Unusual Incident/Injury Report (LIC624) for the incident on 9/18/2024.
Jan 29, 2025OtherClean
The case management visit investigated a complaint regarding multiple falls for a resident (R1). The facility was cited for failing to report the fall injuries and the subsequent hospital visit to the licensing agency. Specifically, the facility failed to submit the required Unusual Incident/Injury Report (LIC624) for the incident on 9/18/2024.
Dec 26, 2024ComplaintClean
COMPLAINT INVESTIGATION REPORT
Ownership & Operations
Who Operates This Facility
Nov Modesto LLC
JENNIFER WHITELEY
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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