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Assisted Living

Valley Residential Services, INC.

Families consistently rate this highly — reviewers highlight beautiful, well-maintained facility. Schedule a visit to confirm the fit.

161 Valley Drive, Herkimer, NY 1335076 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.5/5

based on 19 Google reviews

5
4
3
2
1

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What this means for your family

The facility is highly regarded for its beautiful grounds and comfortable living spaces, making it a visually appealing choice. However, because many reviews are brief and lack detail, we recommend scheduling a tour to observe staff-resident interactions firsthand and to discuss whether the premium pricing aligns with your specific budget and care needs.

Google Reviews

Google Reviews

19 reviews on Google
Valley Residential Services, Inc. is frequently praised for its beautiful, well-maintained physical environment and comfortable, cozy apartments. While the facility receives high marks for its aesthetic appeal and friendly staff, the majority of reviews lack substantive detail, and some reviewers note that the facility is on the expensive side.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean9.0Activities8.0MedsN/AMemoryN/ACommsN/AValue4.0

Strengths

  • Beautiful, well-maintained facility
  • Friendly and attentive staff
  • Cozy and comfortable apartments
  • Quiet and natural setting

Concerns

  • High cost of services (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.82017(4)4.22018(6)4.82019(5)4.02020(2)5.02025(2)

Distribution · 19 analyzed

5
14
4
3
3
1
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the beautiful natural setting here, what kind of outdoor activities or garden spaces are available for residents to enjoy on a daily basis?
  • 2I noticed how cozy and well-maintained the apartments are; could you walk me through what is included in the monthly service fee to help us understand the overall value?
  • 3Since the staff is frequently praised for being so attentive, what specific programs do you have in place to ensure residents stay socially engaged and connected with the team?
  • 4How does your nursing staff handle medical emergencies or urgent health needs during the overnight hours to ensure residents feel secure?
  • 5We really appreciate the quiet and peaceful atmosphere here; how do you balance that tranquility with opportunities for residents to socialize and build community?
  • 6Could you share how your team stays in communication with families regarding changes in a resident's care needs or health status?

Personalized based on this facility's data


Key Review Excerpts

The whole place is beautiful! The apartment is perfect for our mother. Every one of the staff are very friendly and attentive

Resident's family member · 2025★★★★★

Beautiful and relaxing place. Nice variety of activities for the residents. Quiet and natural setting. Nice landscaping. Apartments are cozy and comfortable.

Visitor/Observer · 2019★★★★★

Nice place pricey

Visitor/Observer · 2019★★★★★
Source: 19 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

6total
1deficiencies

Key Findings

No violations found in inspection history

Jul 7, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jun 17, 2025Routine
CleanReport

No deficiencies found during this inspection.

Nov 15, 2024Routine
402.5(c)

Requirements before submitting a request for

Nov 8, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Jan 16, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Jun 2, 2023Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Valley Health Services, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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