Assisted Living

Valley Residential Services, INC.

Name: Public quality & inspection record for Valley Residential Services, INC.
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention beautiful, well-maintained facility. Schedule a visit to confirm the fit.

161 Valley Drive, Herkimer, NY 13350|Reported capacity: 76|Licensed & active

Source: NY DOH — view official record

Google rating

4.5/5

based on 19 Google reviews

(315) 219-5700 Directions Website

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What this means for your family

Public Google reviewers rate Valley Residential Services, INC. highly. Reviewers highlight: beautiful, well-maintained facility, friendly and attentive staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

19 public Google reviews available

Valley Residential Services, Inc. is frequently praised for its beautiful, well-maintained physical environment and comfortable, cozy apartments. While the facility receives high marks for its aesthetic appeal and friendly staff, the majority of reviews lack substantive detail, and some reviewers note that the facility is on the expensive side.

Quality Themes

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Strengths

Beautiful, well-maintained facility
Friendly and attentive staff
Cozy and comfortable apartments
Quiet and natural setting

Concerns

High cost of services (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 19 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the beautiful natural setting here, what kind of outdoor activities or garden spaces are available for residents to enjoy on a daily basis?
2I noticed how cozy and well-maintained the apartments are; could you walk me through what is included in the monthly service fee to help us understand the overall value?
3Since the staff is frequently praised for being so attentive, what specific programs do you have in place to ensure residents stay socially engaged and connected with the team?
4How does your nursing staff handle medical emergencies or urgent health needs during the overnight hours to ensure residents feel secure?
5We really appreciate the quiet and peaceful atmosphere here; how do you balance that tranquility with opportunities for residents to socialize and build community?
6Could you share how your team stays in communication with families regarding changes in a resident's care needs or health status?

Personalized based on this facility's data

Key Review Excerpts

“The whole place is beautiful! The apartment is perfect for our mother. Every one of the staff are very friendly and attentive”

Resident's family member · 2025★★★★★

“Beautiful and relaxing place. Nice variety of activities for the residents. Quiet and natural setting. Nice landscaping. Apartments are cozy and comfortable.”

Visitor/Observer · 2019★★★★★

“Nice place pricey”

Visitor/Observer · 2019★★★★☆

Source: 19 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: NY Dept. of Health

6total

1deficiency

Key Findings

No violations found in inspection history

Jul 7, 2025ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Jun 17, 2025RoutineNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Nov 15, 2024Routine1 deficiency reported

View official report

402.5(c)

Requirements before submitting a request for

Nov 8, 2024ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Jan 16, 2024ComplaintNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Jun 2, 2023RoutineNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Valley Health Services, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(315) 219-5700

bassett.org

161 Valley Drive

Herkimer, NY 13350

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

19 reviews from families & visitors

Official Website

Visit bassett.org

NY DOH — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.