Foltsbrook Center for Senior Living
Families consistently rate this highly — reviewers highlight exceptional physical therapy department. Schedule a visit to confirm the fit.
based on 105 Google reviews
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What this means for your family
Foltsbrook Center is highly regarded for its physical therapy and rehab outcomes, making it a strong candidate for short-term recovery. However, families should be aware of significant concerns regarding staffing levels and cleanliness; we recommend conducting a thorough tour of the specific unit where your loved one will reside and asking for a clear plan on how they manage medication schedules.
Google Reviews
Google Reviews
105 reviews on Google“Foltsbrook Center for Senior Living receives polarized feedback, with many families praising the dedicated therapy team and friendly staff, particularly in the rehab unit. However, significant concerns exist regarding chronic understaffing, cleanliness issues in some rooms, and occasional lapses in compassionate communication during difficult times.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy department
- Warm and welcoming staff
- Efficient rehab transition process
- Clean and bright common areas
Concerns
- Chronic understaffing leading to delayed care (mentioned by 7 reviewers)
- Facility cleanliness and hygiene standards (mentioned by 4 reviewers)
- Poor communication and lack of compassion from nursing staff (mentioned by 3 reviewers)
- Medication administration delays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 168 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the facility's strong reputation for physical therapy, how do you integrate those rehabilitation services into the daily routine for residents who aren't in active recovery?
- 2Could you walk me through your current process for medication management and how you ensure timely administration for residents?
- 3What specific protocols are in place to maintain consistent communication between the nursing staff and family members regarding a resident's daily health status?
- 4I noticed the common areas are very bright and welcoming; what kind of daily social activities or engagement programs do you offer to keep residents active in these spaces?
- 5How do you currently manage staffing levels during peak hours to ensure that every resident receives prompt assistance when they need it?
- 6What is your facility's approach to maintaining high standards of cleanliness and hygiene in individual resident rooms throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“My father spent a month at Foltsbrook Rehab Center and received excellent care. The therapy team was especially exceptional.”
“My mother lives on the assisted living side and I couldn’t be much happier with it and neither could she. The staff is absolutely amazing and are always on top of things if you need something done.”
“I couldn’t even get a nurse to pick up the phone after my father passed. I could hear her screaming to the assistant, who seemed terrified and should not have been put in such a position, “no - don’t give me the phone… I don’t know anything.””
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
117 violations from 31 inspections
Dec 5, 2025Complaint
Resident protections
Resident services
Nov 5, 2025Other
Inspection
Sep 23, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 19, 2025Complaint10Report
Environmental standards
Resident services
Inspection
Environmental standards
Resident services
Environmental standards
Environmental standards
Personnel
Environmental standards
Resident services
Sep 17, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 12, 2025Other
Records and reports
Jul 30, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 8, 2025Complaint21Report
Resident services
Environmental standards
Resident services
Environmental standards
Disaster and emergency planning
Civil penalties
Personnel
Disaster and emergency planning
Resident protections
Records and reports
Disaster and emergency planning
Resident services
Environmental standards
Resident services
Environmental standards
Operating certificates
Food service
Environmental standards
Resident services
Environmental standards
Disaster and emergency planning
Ownership & Operations
Who Operates This Facility
Claxtonmanor, LLC (as Receiver)
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
105 reviews from families & visitors
Official Website
Visit wecarehcc.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
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