Strong Medicare quality ratings; public reviewers often praise clean, well-maintained facility. Still worth an in-person visit.
based on 79 Google reviews

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United Methodist Communities at Collingswood has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean, well-maintained facility and compassionate and professional nursing/aide staff. Review the component ratings and current source records before deciding.
United Methodist Communities at Collingswood is frequently praised for its beautiful, clean environment and a staff that many families describe as kind, professional, and compassionate. While many reviewers report excellent experiences with rehab and long-term care, some families have raised significant concerns regarding staffing ratios, administrative responsiveness, and occasional lapses in basic care for residents.
Quality Themes
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Distribution · 85 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“My mother-in- law received excellent care at Collingswood Manor during her nine years of residency. From the time she arrived, your staff was kind, efficient and went out of their way to make her feel safe and secure in her new home.”
“My Mom is here now for short term rehab. She feels so at home at this place. The staff are all very caring, responsible & respectful. The food is delicious. It's very clean & comfortable, & there are wonderful activities for her to take part in.”
“Nurses and aides were accommodating and incredibly kind and patient. Both the physical therapist and occupational therapist developed and executed plans to ensure my aunt was able to safely return to independent living.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 16 measures
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measures
8
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3
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Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents with a long-term catheter
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has 12 deficiencies across recent surveys, with one complaint from a family regarding accident prevention and supervision. The main problem areas are care planning and assessment issues, fire safety systems, and building safety features. All deficiencies have correction dates from the provider, though some fire safety issues have recurred across multiple inspections, suggesting ongoing maintenance challenges.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install properly constructed windows in hallway walls or doors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
United Methodist Communities at Collingswood
nonprofit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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