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Nursing HomeMedicaid Top Rated

United Methodist Communities at Collingswood

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

460 Haddon Ave, Collingswood, NJ 0810860 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 77 Google reviews

5
4
3
2
1
United Methodist Communities at Collingswood Nursing Home in Collingswood, NJ — Street View
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What this means for your family

This facility is highly regarded for its rehab services and beautiful environment, making it a strong contender for short-term recovery. However, families should be aware of potential inconsistencies in staffing and administrative communication; we recommend scheduling a tour and asking specifically about current staffing ratios and how they handle resident care needs during peak hours.

Google Reviews

Google Reviews

77 reviews on Google
United Methodist Communities at Collingswood is frequently praised for its beautiful, clean environment and a staff that many families describe as kind, professional, and compassionate. While many reviewers report excellent experiences with rehab and long-term care, some families have raised significant concerns regarding staffing ratios, administrative responsiveness, and occasional lapses in basic care for residents.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean9.0Activities9.0Meds4.0Memory8.0Comms5.0Value6.0

Strengths

  • Clean, well-maintained facility
  • Compassionate and professional nursing/aide staff
  • Effective physical and occupational therapy programs
  • Welcoming and attractive environment

Concerns

  • Inadequate staffing levels leading to rushed care or unmet needs (mentioned by 3 reviewers)
  • Difficult or rude administrative/admissions process (mentioned by 3 reviewers)
  • Maintenance issues with elevators impacting resident mobility (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'17(1)'19(10)'22(16)'24(11)'26(9)

Distribution · 83 analyzed

5
68
4
5
3
1
2
3
1
6

How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard wonderful things about how clean and welcoming the environment is here; could you show us some of the common areas where residents gather?
  • 2Since we want to ensure our loved one gets plenty of engagement, what kind of daily activities or social programs do you offer to keep residents active?
  • 3We noticed your high ratings for physical and occupational therapy; how closely do the therapists work with the nursing staff to support a resident's mobility goals?
  • 4Regarding medical care, what is the specific process for managing medications and ensuring there are no missed doses or errors?
  • 5In the event of a medical emergency during the night or over the weekend, what is the protocol for notifying the family and providing immediate care?
  • 6How do you ensure that the nursing and aide staff have enough time to provide attentive, unhurried care to every resident during busy shifts?

Personalized based on this facility's data


Key Review Excerpts

My mother-in- law received excellent care at Collingswood Manor during her nine years of residency. From the time she arrived, your staff was kind, efficient and went out of their way to make her feel safe and secure in her new home.

Long-term resident's family · 2026★★★★★

My Mom is here now for short term rehab. She feels so at home at this place. The staff are all very caring, responsible & respectful. The food is delicious. It's very clean & comfortable, & there are wonderful activities for her to take part in.

Rehab patient's family · 2025★★★★★

Nurses and aides were accommodating and incredibly kind and patient. Both the physical therapist and occupational therapist developed and executed plans to ensure my aunt was able to safely return to independent living.

Rehab patient's family · 2023★★★★★
Source: 77 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.44hrs
OK
Registered nurses for medical care
Total Nursing
4.46hrs
OK
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
41%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
4/ 5
Better Than Avg

5

measures

Worse Than Avg

9

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility68.6%
Worse than Avg
Here
68.6%
US
93.4%
NJ
93.0%
Camden
92.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.9%
Worse than Avg
Here
26.9%
US
14.4%
NJ
9.2%
Camden
11.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.2%
Worse than Avg
Here
32.2%
US
19.4%
NJ
15.7%
Camden
19.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
12.1%
NJ
11.7%
Camden
13.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility17.2%
Worse than Avg
Here
17.2%
US
15.4%
NJ
12.7%
Camden
16.3%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility5.2%
Worse than Avg
Here
5.2%
US
0.9%
NJ
0.6%
Camden
0.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility76.0%
Worse than Avg
Here
76.0%
US
81.8%
NJ
78.7%
Camden
78.2%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility82.8%
Better than Avg
Here
82.8%
US
79.7%
NJ
80.1%
Camden
80.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Mixed vs Avgs
Here
0.7%
US
1.6%
NJ
1.2%
Camden
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (8.5)
1 complaint-triggered

This facility has 12 deficiencies across recent surveys, with one complaint from a family regarding accident prevention and supervision. The main problem areas are care planning and assessment issues, fire safety systems, and building safety features. All deficiencies have correction dates from the provider, though some fire safety issues have recurred across multiple inspections, suggesting ongoing maintenance challenges.

Nov 26, 2025Routine
3
0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Nov 26, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Aug 19, 2024Routine
7
0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0364Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install properly constructed windows in hallway walls or doors.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jan 19, 2023Routine
1
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

United Methodist Communities at Collingswood

Organization Type

nonprofit

Ownership & Management

Key personnel

Moreland, TamaraW-2 Managing EmployeeMoreland, TamaraOfficer / DirectorPeterson, RobertOfficer / DirectorEllis, JulieOfficer / DirectorPeterson, RobertOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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