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Strong Medicare quality ratings; public reviewers often praise luxurious and high-end atmosphere. Still worth an in-person visit.
based on 34 Google reviews
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Trinity Terrace has a strong overall Medicare rating. Public reviewers frequently mention: luxurious and high-end atmosphere and caring and professional nursing staff. Review the component ratings and current source records before deciding.
Trinity Terrace is highly regarded for its luxurious atmosphere and its ability to provide a seamless continuum of care from independent living to memory care. While many families praise the caring and professional staff, one critical reviewer raised serious concerns regarding medical management and patient care during a health crisis.
Quality Themes
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Distribution · 65 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My mom and dad moved to Trinity Terrace over 15 years ago and have been through the progression of independent living, skilled nursing, and memory care. It has been wonderful that a single place could accommodate all of these phases with a seamless transition.”
“My mom was here for rehab, and what an amazing place! All the staff is so caring and kind. They're really on top of everything.”
“Luxurious is the feeling you will get walking through here. The concierge is super nice and super helpful, and obviously patient, as first time visitors will need questions answered”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Trinity Terrace has recurring issues with medication management and fire safety systems across multiple surveys, though all deficiencies have been corrected by the facility. Families filed complaint reports in 2023 specifically about pharmaceutical services, and the same medication-related problems appeared again in routine inspections. The facility also had repeated violations involving fire alarms, smoke barriers, and emergency preparedness that required correction.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Have proper openings in smoke barrier doors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
The Cumberland Rest INC
nonprofit
PACIFIC RETIREMENT SERVICES INC
JENNIFER M AGUIRRE
Pacific Retirement Services
10 facilities nationwide
Chain avg rating: 5.0/5 · Rank 1 of 1
Key personnel
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Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
34 reviews from families & visitors
Official Website
Visit trinityterrace.org
Medicare data downloads
Original nursing home datasets
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