Trinity Manor
Strong Medicare quality ratings; families often praise exceptionally clean and well-maintained facility. Still worth an in-person visit.
based on 78 Google reviews
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What this means for your family
Trinity Manor is highly praised for its cleanliness and active student-led environment, making it a bright and engaging place for residents. However, families should be aware of past concerns regarding communication during medical emergencies; we recommend establishing a clear point of contact and a communication plan with the nursing director upon admission.
Google Reviews
Google Reviews
78 reviews on Google“Trinity Manor is highly regarded by nursing students and clinical observers for its cleanliness, well-maintained environment, and friendly, professional staff. While many families and visitors praise the compassionate care and active engagement of residents, there are isolated but serious reports from family members regarding poor communication and inadequate care for complex medical needs.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and well-maintained facility
- Friendly, compassionate, and professional nursing staff
- Active and engaging resident activities
- Strong, welcoming environment for nursing students
Concerns
- Poor communication with family members regarding resident health status (mentioned by 2 reviewers)
- Understaffing during busy periods leading to potential care delays (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 81 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed from your online presence that you actively engage with families; what is your preferred process for keeping us updated on our loved one's health status and daily changes?
- 2With your active calendar, could you walk me through a typical week of activities and how you encourage residents with different mobility levels to participate?
- 3I see you maintain a very clean and well-kept environment; how do you ensure that same level of consistency and attention to detail during your busiest times of the day?
- 4Given that you host nursing students, how does that program benefit the day-to-day care and social interaction for the residents living here?
- 5What is your protocol for managing medical emergencies or sudden health changes, and how quickly can we expect to be notified if a situation arises?
- 6Since you have a smaller community of 46 residents, how do you balance staffing levels to ensure that every resident receives timely assistance when they need it most?
Personalized based on this facility's data
Key Review Excerpts
“The care they provide to their residents is great! The staff get to know each patient by name, and recognize their own personalities.”
“Great patient-to-staff ratio, which makes a huge difference. The staff actually has time to check in, help out, and not feel rushed.”
“Trinity manor has got to be one of the worst care homes in south west Kansas! ... This facility did not handle her care well at all and would not inform me or family members of how she was doing if something happened.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering 5 deficiencies, including recent concerns about accident prevention and medication errors. Trinity Manor shows recurring issues with food safety, fire safety systems, and medication management across multiple surveys from 2021-2025. While the facility has correction plans for all deficiencies, the pattern of repeated problems in key care areas warrants careful consideration during your visit.
Jan 23, 2025Complaint3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jan 23, 2025Routine9
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Jul 15, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 8, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 9, 2023Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jul 15, 2021Routine9
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Federal Penalties
Fine
Jul 15, 2024
$17,124
Fine
Feb 8, 2024
$12,649
Ownership & Operations
Who Operates This Facility
Trinity Manor
for profit
Chain Affiliation
Frontline Management
9 facilities nationwide
Chain avg rating: 3.3/5 · Rank 3 of 9
Ownership & Management
Owners
Trinity Manor Propco LLC
Owner · Organization
Trinity Manor Propco LLC
Owner (parent company) · Organization
Trinity Manor Associates LLC
Owner (parent company) · Organization
Ordelheide, Colleen
Owner (parent company)
Veluscek, Steven
Owner (parent company)
Wheeler, Terry
Owner (parent company)
Kiklis, Dean
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
78 reviews from families & visitors
Official Website
Visit trinity-manor.com
Medicare data downloads
Original nursing home datasets
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