Manor of the Plains
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 17 Google reviews

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What this means for your family
Manor of the Plains is highly regarded for its professional staff and engaging environment, making it a strong candidate for care. However, because of a serious report regarding pest control, we strongly advise families to ask the administration directly about their current pest management policies and inspection logs during your tour.
Google Reviews
Google Reviews
17 reviews on Google“Manor of the Plains receives high praise for its compassionate, professional staff and engaging activity programs for residents. While most reviewers report excellent experiences, one serious report of a bed bug infestation highlights the need for families to conduct thorough facility tours and ask about pest control protocols.”
Quality Themes
Tap a score for detailsStrengths
- Kind and attentive nursing staff
- Engaging resident activity programs
- Clean and well-maintained facility
- Professional administrative support
Concerns
- Reports of pest issues (bed bugs)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With your high staffing rating of 5 stars, how does your team ensure that residents receive personalized attention throughout the day?
- 2I noticed that your activity programs are highly praised; could you walk me through a typical week of events that residents here really enjoy?
- 3Given the recent health inspection results, what specific steps is the facility taking to improve and maintain higher standards of care?
- 4I see that you are active in responding to feedback online; how do you use that input to improve the day-to-day experience for residents and their families?
- 5What is your current protocol for maintaining a clean and pest-free environment, especially regarding preventative measures for the rooms?
- 6How does your nursing team coordinate with local medical providers to handle urgent health changes or emergencies for residents?
Personalized based on this facility's data
Key Review Excerpts
“The interior had been recently renovated and looked much more like a hotel or spa. The patients / residents were generally happy and well-adjusted.”
“He is disabled and sometimes hard to deal with but they handle him with the utmost integrity!! They also are very good at keeping me informed about him!!”
“Everyone from the admin, cna’s, nurses, housekeepers…were very caring and professional with my mom.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Manor of the Plains shows recurring deficiencies in medication management, nursing staff training, and meal services across all three surveys, with families filing complaints about medication oversight and infection control in 2023. The facility has persistent issues with fire safety systems and staffing reporting that appear in multiple inspections, though all violations have been corrected after citation.
Sep 11, 2025Routine12
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Sep 20, 2023Complaint5
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Sep 20, 2023Routine2
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Dec 16, 2021Routine5
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Keep all essential equipment working safely.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Manor of the Plains
nonprofit
Chain Affiliation
Presbyterian Manors of Mid-America
14 facilities nationwide
Chain avg rating: 4.0/5 · Rank 9 of 13
Ownership & Management
Owners
Presbyterian Manors INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit presbyterianmanors.org
Medicare data downloads
Original nursing home datasets
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