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Public Google reviewers rate this highly and often mention warm and attentive care staff. Schedule a visit to confirm the fit.
based on 68 Google reviews
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Public Google reviewers rate Sage Oak Living of Preston Hollow highly. Reviewers highlight: warm and attentive care staff, engaging social activities and events. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Sage Oak Living of Preston Hollow (formerly known as Juniper Village or Brookdale Preston) will find a community highly praised for its warm, family-like staff and vibrant social atmosphere. While many reviewers celebrate the excellent activities and attentive care, some families have raised serious concerns regarding management communication, staff turnover, and specific incidents of medical neglect or hygiene issues.
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Key Review Excerpts
“The staff at Juniper have provided that, and have done so in a compassionate and professional manner. They seem to know him - and his unique personality - better than”
“I have been very impressed with Juniper especially because of their incredible staff. One of the kindest people we have met here is Tara who has helped with absolutely everything as my mom moved in.”
“My mother went without her medication for more than a week because the “wellness director” was out. We are leaving the community. Total failure.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Sage Oak Living of Preston Hollow identified four violations related to smoking regulations and building safety standards, all of which were corrected by June 2021. There are currently no active enforcement actions listed against the facility.
Health Code (1 violations) | Life Safety Code (3 violations)
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to ensure the smoke detectors were to be tested for sensitivity as required. The facility failed to provide all required fire alarm documentation, including as-built installation drawings, operation and maintenance manuals, and a written sequence of operation, must be available for examination by DADS.
The facility failed to ensure the building and structure complied with the 2000 edition of the Life Safety Code, NFPA 101.
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
Sage Oak Holdings, LLC
for profit
SAGE OAK, LLC
LLOYD LOE HORNBUCKLE
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Google Reviews
68 reviews from families & visitors
Official Website
Visit juniperprestonhollow.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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