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Assisted Living

Treemont Health Care Center

Families consistently rate this highly — reviewers highlight engaging social activities and musical performances. Schedule a visit to confirm the fit.

2501 Westerland Dr., Westside · Houston, TX 7706354 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.2/5

based on 216 Google reviews

5
4
3
2
1
Treemont Health Care Center Assisted Living in Houston, TX — Street View
Street View

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What this means for your family

Treemont offers an excellent social environment and a great range of activities that can significantly improve a senior's quality of life. However, families must exercise extreme caution regarding recent trends in dining service and facility maintenance; specifically, you should ask for a tour to check for signs of pests and verify if hot meal service is still available for your loved one.

Google Reviews

Google Reviews

216 reviews on Google

Treemont Health Care Center is highly regarded by long-term residents for its vibrant social atmosphere, engaging activities, and a staff that many describe as warm and professional. However, recent reviews from 2024 and 2025 highlight significant concerns regarding a decline in food quality, specifically the transition to cold meals in styrofoam containers, and serious reports of pest infestations including roaches and bed bugs.

Quality Themes

Tap a score for details
Food3.0Staff8.0Clean4.0Activities9.0MedsN/AMemoryN/AComms3.0Value6.0

Strengths

  • Engaging social activities and musical performances
  • Warm and attentive administrative staff
  • Convenient location near medical centers
  • Continuum of care from independent to skilled nursing

Concerns

  • Decline in food quality and service (transition to cold/microwaved meals) (mentioned by 6 reviewers)
  • Pest infestations (cockroaches and bed bugs) (mentioned by 4 reviewers)
  • Maintenance and cleanliness issues (mold, plumbing, and leaks) (mentioned by 3 reviewers)
  • Lack of communication from management regarding incidents (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'15(14)'17(24)'19(22)'21(5)'23(18)'25(47)'26(17)

Distribution · 234 analyzed

5
161
4
15
3
7
2
7
1
44

How They Respond to Reviews

73%response rate
Good

The owner provides personalized, warm responses to positive reviews, often mentioning specific staff members. For negative reviews, they attempt to address specific grievances or invite further dialogue, though they occasionally use defensive or dismissive tones regarding operational changes.

Questions for Your Tour

  • 1We've heard great things about the musical performances and social events here; could you tell us more about what a typical week of activities looks like for the residents?
  • 2Since you offer a continuum of care from assisted living to skilled nursing, how do you ensure a smooth transition for a resident if their medical needs change?
  • 3Could you walk us through the current dining program and how the kitchen manages fresh meal preparation and service timing?
  • 4What specific protocols do your maintenance and housekeeping teams follow to ensure the facility remains clean, well-maintained, and comfortable for everyone?
  • 5How does the administrative team handle communication with families, especially if there is an unexpected incident or a change in a resident's health?
  • 6It's wonderful to see that the management team is active in responding to feedback; how does the staff use resident and family input to improve the facility's services?

Personalized based on this facility's data


Key Review Excerpts

The staff is incredibly friendly and compassionate, treating each resident with care and respect. The food is consistently good, offering a variety of well-prepared meals that residents enjoy.

Resident's family · 2024★★★★★

The physical therapy staff at Treemont was able to work with dad and get him into assisted living at Treemont, which is where he is now. He loves the staff, the food, the care, and is starting to

Rehab patient's family · 2019★★★★★

My mom has been at Treemont for about a year, and her experience has been deeply disappointing and frustrating. From day one, the apartment had a roach infestation and mold in the ceiling from a leaking A/C

Long-term resident's family · 2025☆☆☆☆
Source: 216 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
5deficiencies

Key Findings

Treemont Health Care Center has a history of regulatory issues, including past life safety violations related to fire protection systems and a recent 2024 administrative penalty regarding medication administration errors. Families should be aware of these findings concerning facility safety standards and adherence to physician orders for medication.

Oct 7, 2024Enforcement
PenaltyReport

Administrative Penalty — 553.261(a)(1)(A) The facility failed to ensure that a licensed person or a trained, authorized, and delegated person administered medications according to physician's orders.

Jan 3, 2019Routine

Life Safety Code (5 violations)

Life Safety CodeCorrected Jan 28, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Jan 28, 2019

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Jan 28, 2019

The facility failed to comply with Chapter 19 of NFPA 101.

Life Safety CodeCorrected Jan 28, 2019

The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.

Life Safety CodeCorrected Jan 28, 2019

The facility failed to provide and/or maintain a commercial range hood and exhaust system in compliance with NFPA 96.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Treemont Care, LLC

Organization Type

for profit

Administrator

BARBARA POWELL

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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