Treemont Health Care Center
Strong Medicare quality ratings; families often praise warm and attentive nursing and administrative staff. Still worth an in-person visit.
based on 216 Google reviews
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What this means for your family
While Treemont has a long-standing reputation for compassionate staff and a vibrant social life, recent reviews indicate a troubling decline in dining quality and facility maintenance. If you choose this facility, we strongly recommend conducting an in-person inspection specifically to check for pest control measures and to verify the current state of meal services.
Google Reviews
Google Reviews
216 reviews on Google“Treemont Health Care Center is a facility that has undergone significant recent changes, leading to a stark divide in resident experiences. While long-term residents and many families praise the warm, attentive staff and the community's historical strength in providing a continuum of care, recent reviews frequently highlight serious concerns regarding food quality degradation, pest infestations (roaches and bed bugs), and maintenance neglect.”
Quality Themes
Tap a score for detailsStrengths
- Warm and attentive nursing and administrative staff
- Strong community atmosphere and social activities
- Convenient location near major medical centers
- Continuum of care from independent to skilled nursing
Concerns
- Significant decline in food quality and service (transition to cold/pre-packaged meals) (mentioned by 7 reviewers)
- Pest infestations including cockroaches and bed bugs (mentioned by 5 reviewers)
- Unresponsive maintenance and management regarding repairs (mentioned by 3 reviewers)
- Lack of communication from management regarding incidents or changes (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 180 analyzed
How They Respond to Reviews
The owner primarily uses templated, repetitive phrases to respond to positive reviews. While they do attempt to address negative reviews, the responses often rely on canned apologies or defensive justifications regarding service changes.
Questions for Your Tour
- 1We've heard wonderful things about the warm and attentive nursing staff here; how does the team ensure that residents feel supported during their daily care?
- 2Could you tell us more about the dining experience, specifically regarding how fresh the meals are prepared and how the meal service is managed?
- 3What steps are currently being taken to ensure the facility remains clean, well-maintained, and comfortable for all residents?
- 4How does the management team keep families updated and communicate important changes or incidents regarding a loved one's care?
- 5What kind of social activities and community events are available to help residents stay engaged and connected with one another?
- 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and coordinating with nearby medical centers?
Personalized based on this facility's data
Key Review Excerpts
“The staff is incredibly friendly and compassionate, treating each resident with care and respect. The food is consistently good, offering a variety of well-prepared meals that residents enjoy.”
“Treemont was hugely accommodating toward her and my family during the years that she lived here. We were able to move her grand piano into one of their large spaces where she could practice and even hold a recital once a year.”
“The 5-star ratings are bogus. Treemont 'sold' their cafeteria several months ago, and Zach the 'new owner', fired the kitchen staff, and now the main course is a cold sandwich in a styrofoam takeout container.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Treemont Health Care Center shows a concerning pattern of recurring deficiencies, particularly with food safety violations appearing in both 2022 and 2024 surveys. The most recent September 2024 inspection found multiple issues including medication management errors, nursing staffing problems, resident care deficiencies, and safety concerns. While all deficiencies have correction dates, the repeated food safety problems and cluster of recent violations suggest ongoing operational challenges families should carefully consider.
Sep 19, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jul 27, 2023Routine3
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 16, 2022Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Ownership & Operations
Who Operates This Facility
Frio Hospital District
for profit
BARBARA POWELL
Ownership & Management
Owners
Frio Hospital District
Owner · Organization
Schloss, Deborah
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
216 reviews from families & visitors
Official Website
Visit treemont.com
Medicare data downloads
Original nursing home datasets
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