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Strong Medicare quality ratings; public reviewers often praise warm and attentive nursing and administrative staff. Still worth an in-person visit.
based on 216 Google reviews
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Treemont Health Care Center has a strong overall Medicare rating. Public reviewers frequently mention: warm and attentive nursing and administrative staff and strong community atmosphere and social activities. Review the component ratings and current source records before deciding.
Treemont Health Care Center is a facility that has undergone significant recent changes, leading to a stark divide in resident experiences. While long-term residents and many families praise the warm, attentive staff and the community's historical strength in providing a continuum of care, recent reviews frequently highlight serious concerns regarding food quality degradation, pest infestations (roaches and bed bugs), and maintenance neglect.
Quality Themes
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Concerns
Rating Trends
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Distribution · 182 analyzed
The owner primarily uses templated, repetitive phrases to respond to positive reviews. While they do attempt to address negative reviews, the responses often rely on canned apologies or defensive justifications regarding service changes.
Personalized based on this facility's data
Key Review Excerpts
“The staff is incredibly friendly and compassionate, treating each resident with care and respect. The food is consistently good, offering a variety of well-prepared meals that residents enjoy.”
“Treemont was hugely accommodating toward her and my family during the years that she lived here. We were able to move her grand piano into one of their large spaces where she could practice and even hold a recital once a year.”
“The 5-star ratings are bogus. Treemont 'sold' their cafeteria several months ago, and Zach the 'new owner', fired the kitchen staff, and now the main course is a cold sandwich in a styrofoam takeout container.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Treemont Health Care Center shows a concerning pattern of recurring deficiencies, particularly with food safety violations appearing in both 2022 and 2024 surveys. The most recent September 2024 inspection found multiple issues including medication management errors, nursing staffing problems, resident care deficiencies, and safety concerns. While all deficiencies have correction dates, the repeated food safety problems and cluster of recent violations suggest ongoing operational challenges families should carefully consider.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Frio Hospital District
for profit
BARBARA POWELL
Owners
Frio Hospital District
Owner · Organization
Schloss, Deborah
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
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Medicare Care Compare
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