Transitions Healthcare Autumn Grove Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 19 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (57%)
Below average in PA · Below recommended RN staffing · $179,218 in fines · Very few deficiencies
What this means for your family
While some families report positive outcomes in physical therapy and memory care, there is a consistent pattern of severe communication failures and concerns regarding facility cleanliness. Before choosing this facility, we strongly recommend conducting an unannounced visit to inspect the environment and asking specifically how the facility ensures medication compliance and tracks personal belongings.
Google Reviews
Google Reviews
19 reviews on Google“Transitions Healthcare Autumn Grove Care Center receives highly polarized feedback, with some families praising the physical therapy and specific nursing staff, while many others report severe neglect and communication failures. Recurring complaints highlight unsanitary conditions, poor responsiveness to phone calls, and concerns regarding medication management and the loss of personal belongings. Families should be aware of the significant disparity between positive rehabilitation experiences and reports of substandard daily care.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy department
- Some dedicated and caring individual staff members
- Positive experiences for some short-term rehab patients
Concerns
- Chronic difficulty reaching staff or nurses by phone (mentioned by 4 reviewers)
- Unsanitary facility conditions and persistent foul odors (mentioned by 3 reviewers)
- Neglect regarding medication administration and medical care (mentioned by 3 reviewers)
- Loss or theft of personal belongings (mentioned by 3 reviewers)
- Poor food quality and unappealing meals (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 41 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that communication is a top priority for our family, what is the best way to ensure we can consistently reach a nurse or staff member when we have questions about our loved one's care?
- 2I understand that maintaining a clean and fresh environment is a challenge in many facilities; what specific protocols do you have in place to ensure resident rooms and common areas remain sanitary and odor-free?
- 3We noticed that the physical therapy department is often highlighted as a strength here; how do you integrate those therapy goals into the daily routine for residents who are here for longer-term stays?
- 4Regarding medication management, what systems or double-check procedures do you have in place to ensure that every resident receives the correct dosage and treatment on time?
- 5We are concerned about the security of personal belongings; what policies or measures do you have to help residents keep their items safe and accounted for?
- 6Could you walk us through how the dining experience is managed, and what options are available if a resident finds the standard meal service unappealing or needs a different nutritional approach?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy department is absolutely wonderful!”
“The staff at Autumn Grove took wonderful care of my mom in the long term secured memory. It was a very positive experience for her as well as me.”
“This facility is very dirty! You can tell that it's simply unkept, and it's extremely unsanitary! It smells something awful! Urine and bm is the air you breathe there!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
4
measures
4
measures
1
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered inspections revealing serious issues with emergency response training, food safety, and administration. The facility shows persistent problems with food handling and safety systems across multiple surveys from 2023-2025. While all deficiencies have reported correction dates, recurring violations in nutrition services and fire safety suggest ongoing operational challenges that families should carefully evaluate.
Jul 25, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Jul 25, 2025Complaint1
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Aug 23, 2024Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Nov 15, 2023Complaint5
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Sep 14, 2023Routine17
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Federal Penalties
Fine
Sep 14, 2023
$179,218
Ownership & Operations
Who Operates This Facility
Transitions Healthcare Autumn Grove Care Center
for profit
Chain Affiliation
Transitions Healthcare
6 facilities nationwide
Chain avg rating: 2.3/5 · Rank 4 of 6
Ownership & Management
Owners
Transitions Healthcare Autumn Grove LLC
Owner · Organization
Feldman, Marc
Owner (parent company)
Maurano, Matthew
Owner (parent company)
Williams, Kevin
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit transitionshealthcarellc.com
Medicare data downloads
Original nursing home datasets
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