Transitional Learning Center at Lubbock
Limited public data on Transitional Learning Center at Lubbock. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 104 Google reviews
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What this means for your family
While the physical therapy team is a standout strength for rehabilitation, the facility has a documented history of serious medical and hygiene failures. If you choose this facility, you must implement a rigorous daily check of medications, hygiene, and call-light response times to ensure your loved one is being adequately cared for.
Google Reviews
Google Reviews
104 reviews analyzed“The Plaza at Lubbock receives high praise for its physical therapy department and the kindness of specific staff members like Abigail. However, families should be extremely cautious regarding serious allegations of medical neglect, including missed medications, hygiene issues, and failure to respond to call lights. While some residents thrive in rehab, multiple reviewers have reported traumatic experiences involving sepsis, unaddressed pain, and loss of personal belongings.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical and occupational therapy
- Friendly and compassionate nursing staff
- Clean and well-maintained facility
- Welcoming atmosphere for families
Concerns
- Severe medical neglect and hygiene issues (mentioned by 5 reviewers)
- Staffing shortages leading to slow response times (mentioned by 4 reviewers)
- Loss of personal belongings and clothing (mentioned by 3 reviewers)
- Poor communication from administration (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner relies heavily on a small set of repetitive templates to respond to 5-star reviews, often using the same phrases for different users. While they do attempt to personalize by name, the content of the response rarely addresses the specific details mentioned in the text of the review.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy programs; could you tell us more about how those are integrated into a resident's weekly routine?
- 2How does the nursing team ensure that medication is administered accurately and on schedule every day?
- 3What specific steps does the facility take to ensure that residents' personal belongings and clothing are kept safe and organized?
- 4Could you describe the current process for communicating important updates or changes in care from the administration to the families?
- 5What does a typical daily meal schedule look like, and how do you accommodate specific dietary preferences or nutritional needs?
- 6In the event of a medical emergency during the night, what is the immediate protocol for staff response and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“Therapy Dept was amazing. She left walking out of the place!”
“My mother was put into this facility August 5th. She had to wait a day at least before she got any of her medications from them, and they refused to listen to her health history.”
“The staff from aides, nurses to physical and occupational therapy all were very respectful and I felt as if I was a part of their family and not as a patient.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent inspection for Transitional Learning Center at Lubbock was completed on December 01, 2023, with no violations of state standards found. Additionally, there are no active enforcement actions on record for this facility.
Dec 1, 2023RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Transitional Learning Center at Galveston
nonprofit
DANIEL HALLILA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
104 reviews from families & visitors
Official Website
Visit lubsnf.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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