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Public Google reviewers rate this highly and often mention compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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Public Google reviewers rate Gardens at Shadow Hills highly. Reviewers highlight: compassionate and attentive care staff, exceptional sales and management leadership. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a highly compassionate environment where staff members, particularly the sales and management team, are frequently praised for going above and beyond. While the facility excels in cleanliness, resident engagement, and meal quality, some families have reported significant issues regarding financial transparency and delayed refunds.
Quality Themes
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Rating Trends
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Distribution · 41 analyzed
The owner provides highly personalized responses to positive reviews, often mentioning specific staff members and family details. For negative reviews, they use a professional, templated approach to acknowledge concerns and invite further private communication.
Personalized based on this facility's data
Key Review Excerpts
“The Gardens at Shadow Hills has provided—and continues to provide—a truly positive experience for my mom and our entire family. After she broke her hip, we needed a place where she could safely recover while continuing her rehabilitation.”
“The kitchen staff also does a wonderful job preparing meals tailored to each resident’s needs. Overall, this is a well-managed and caring community!”
“Thanks to the staff they helped my wife save my life. I had a stroke and my wife found me on the floor. She called the office and themed group came and helped her. Ambulance arrived and got me to ER.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Gardens at Shadow Hills took place on December 14, 2022. During this period, one violation related to the Health Code was noted, but there are currently no active enforcement actions on record for this facility.
Health Code (1 violations)
No specific violation description provided in report.
Shadow Hills, LLC
for profit
ISL INVESTMENT LLC
PAUL GONZALES
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Google Maps
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Google Reviews
37 reviews from families & visitors
Official Website
Visit gardensshadowhills.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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