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Assisted Living

Tomball Retirement Center

Families consistently rate this highly — reviewers highlight compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.

13415 Medical Complex Dr, Tomball, TX 7737560 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.8/5

based on 33 Google reviews

5
4
3
2
1
Tomball Retirement Center Assisted Living in Tomball, TX — Street View
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What this means for your family

This facility is an excellent choice for families seeking a compassionate, 'family-like' environment with highly attentive staff. While most aspects of care are exemplary, you should verify the current status of facility maintenance and food variety to ensure they meet your specific needs.

Google Reviews

Google Reviews

33 reviews on Google
Families considering Tomball Retirement Center can expect a highly caring, family-oriented environment where staff members are frequently praised for their attentiveness and kindness. While most reviews highlight a clean and comfortable atmosphere, some recent feedback mentions occasional issues with air conditioning repairs and food variety.

Quality Themes

Tap a score for details
Food8.0Staff10.0Clean9.0Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and attentive nursing and care staff
  • Clean and well-maintained living spaces
  • Welcoming and family-oriented atmosphere
  • Responsive management regarding facility repairs

Concerns

  • Occasional issues with air conditioning maintenance (mentioned by 2 reviewers)
  • Inconsistency in food quality or variety (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02020(1)4.62021(7)4.92022(11)5.02023(7)5.02024(5)3.72025(3)5.02026(1)

Distribution · 35 analyzed

5
32
4
1
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0
2
1
1
1

How They Respond to Reviews

100%response rate
Good

The owner provides highly personalized and empathetic responses, often using the reviewer's name and referencing specific details like staff members or family situations. They frequently incorporate the facility's mission statement and express deep emotional connection to the residents.

Questions for Your Tour

  • 1It’s wonderful to see how much care you put into responding to everyone's feedback; how does that culture of communication translate to how the staff interacts with residents daily?
  • 2The facility looks incredibly well-maintained; how do you stay on top of building maintenance, such as the HVAC or air conditioning systems, to ensure everyone stays comfortable?
  • 3We’ve heard such lovely things about the compassionate nursing staff here; could you tell us more about how the care team manages medical needs or emergencies during the overnight hours?
  • 4The atmosphere feels very welcoming and family-oriented; what kind of daily activities or social events do you have planned to help residents stay engaged with one another?
  • 5Since the living spaces look so clean and tidy, how often are the individual apartments serviced or refreshed for the residents?
  • 6We’d love to hear more about the dining experience; how do you approach menu planning to ensure there is a good variety of nutritious meals each week?

Personalized based on this facility's data


Key Review Excerpts

The team there is attentive and in times when it really mattered to us and his health declined, they were always providing good information and coordination with our family.

Long-term resident's family · 2025★★★★★

The nurses have listened to me when I had questions about medications, and even when I am feeling a little stressed about managing my mom's care.

Long-term resident's family · 2024★★★★★

The food not only smells amazing... my mom says it is delicious.

New resident's family · 2023★★★★★
Source: 33 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
6deficiencies

Key Findings

Tomball Retirement Center's most recent comprehensive inspection in November 2022 cited 6 violations. Previous inspections in 2020 identified several Life Safety Code issues regarding fire drills, alarm systems, and oxygen storage, all of which were marked as corrected by the facility.

Nov 16, 2022Routine

Health Code (1 violations)

Health Code

No specific Health Code violation descriptions provided in report.

Nov 5, 2020Routine

Life Safety Code (5 violations)

Life Safety CodeCorrected Nov 30, 2020

The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Nov 30, 2020

The facility failed to implement procedures that assure safe and sanitary use and storage of oxygen.

Life Safety CodeCorrected Nov 30, 2020

The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Nov 30, 2020

The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.

Life Safety CodeCorrected Nov 30, 2020

The facility failed to ensure metal or other approved waste baskets were provided in all areas where smoking is permitted.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hsmtxstallonestomball LLC

Organization Type

for profit

Administrator

JAMES JIM P VINCENT

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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