Lawrence Street Health Care Center
Strong Medicare quality ratings; families often praise compassionate and skilled physical therapy team. Still worth an in-person visit.
based on 65 Google reviews

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What this means for your family
This facility offers exceptional physical and occupational therapy that can significantly aid in rehabilitation. However, families must be extremely vigilant regarding medication administration and nighttime supervision, as multiple recent reviews highlight dangerous lapses in care and staffing shortages.
Google Reviews
Google Reviews
65 reviews on Google“Families often praise the facility for its exceptionally kind, attentive, and professional physical therapy and nursing staff. However, there are serious reports of inadequate supervision leading to falls, medication errors, and concerns regarding staffing shortages. While many find the environment clean and welcoming, some reviewers have noted significant issues with administrative accountability and facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and skilled physical therapy team
- Attentive and friendly nursing staff
- Clean and well-maintained environment
- Welcoming and professional administration
Concerns
- Staffing shortages leading to inadequate supervision and falls (mentioned by 2 reviewers)
- Medication management errors and missed doses (mentioned by 2 reviewers)
- Lack of accountability in administration regarding facility issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 102 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, often mentioning specific staff members or family members by name. For negative reviews, the tone shifts to a mix of defensive justification using CMS ratings and professional, empathetic acknowledgment of serious concerns.
Questions for Your Tour
- 1I noticed the administration is very responsive when responding to feedback; how does the leadership team involve families in addressing facility concerns?
- 2We've heard great things about the physical therapy team here; could you tell us more about how they work with residents to maintain mobility?
- 3What specific protocols are in place to ensure medication is administered accurately and on schedule every day?
- 4With the recent focus on staffing, what steps is the facility taking to ensure residents have consistent supervision to prevent falls?
- 5How does the nursing staff manage medical emergencies or changes in a resident's condition during the overnight hours?
- 6What kind of daily activities or social outings are available to help residents stay engaged with the community?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy staff did an excellent job with evaluating and motivating their patients.”
“My dad ( Pablo Santiago ) got discharged on 8/22/25 . He was well taken care of . The staff was very friendly , knowledgeable, respectful and helpful . He loved working with the memory therapist ; also the pt therapists .”
“He has fallen every other day because no one supervises him. Staff says they don’t have enough help. Why is that the vulnerable patients’ fault?”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
6
measures
5
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring issues with medication management, fire safety systems, and food service across multiple surveys from 2022-2024, though all deficiencies show correction dates. Families filed complaints in 2024 regarding communication about resident changes and treatment quality, indicating ongoing care concerns. While the facility addresses identified problems, the pattern of repeated violations in critical areas like pharmacy services and safety systems suggests inconsistent oversight that families should consider when evaluating care options.
Aug 22, 2024Routine6
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jun 21, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 13, 2023Routine8
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Jun 3, 2022Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install proper backup exit lighting.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Federal Penalties
Fine
Oct 2, 2025
$12,740
Ownership & Operations
Who Operates This Facility
Winniestowell Hospital District
for profit
HSMTXLAWRENCETOMBALL LLC
CORY D THOMPSON
Chain Affiliation
Health Services Management
16 facilities nationwide
Chain avg rating: 3.2/5 · Rank 3 of 10
Ownership & Management
Owners
Baxter, Kevin
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
65 reviews from families & visitors
Official Website
Visit lawrencehealthcarecenter.com
Medicare data downloads
Original nursing home datasets
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