Tomball Rehab & Nursing
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 67 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
Above average in Texas · Below recommended RN staffing · $110,495 in fines · Very few deficiencies
What this means for your family
While some families report wonderful experiences with the therapy and certain staff members, there is a deeply concerning pattern of reports regarding hygiene neglect and staffing shortages. If you choose this facility, you should implement a frequent visitation schedule to personally monitor your loved one's hygiene and ensure their basic care needs are being met.
Google Reviews
Google Reviews
67 reviews on Google“Families considering Tomball Rehab & Nursing will find a deeply polarized environment. While some long-term residents and their families praise the friendly, attentive staff and clean facility, there are severe, recurring allegations of neglect, hygiene issues, and inadequate staffing levels. Recent reviews specifically highlight concerns regarding resident odors, missed baths, and administrative unresponsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming front desk staff
- Compassionate speech and physical therapy teams
- Engaging resident activities and programs
- Cleanliness in certain wings/periods
Concerns
- Inadequate hygiene and resident odors (mentioned by 3 reviewers)
- Staffing shortages and overworked aides (mentioned by 3 reviewers)
- Unprofessional or disrespectful communication from administration (mentioned by 3 reviewers)
- Lack of notification regarding hospital transfers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of pre-written templates to respond to all reviews. These responses use standardized language to acknowledge feedback without addressing the specific details or allegations mentioned in the reviews.
Questions for Your Tour
- 1We've heard great things about your speech and physical therapy teams; how often will my family member be able to work with them?
- 2What specific steps does your housekeeping team take to ensure the resident rooms and common areas stay fresh and clean every day?
- 3How does the administration ensure that families are notified immediately if a resident needs to be transferred to a hospital?
- 4With the busy nature of the facility, how do you ensure that aides have enough time to focus on personal hygiene and individual care needs?
- 5What kind of daily activities or social programs do you have planned to keep residents engaged and active?
- 6How do you handle communication between the nursing staff and family members to ensure we are always kept in the loop regarding care changes?
Personalized based on this facility's data
Key Review Excerpts
“My dad has been here for a few years! The staff is patient, kind, and loving. Thank yall for everything you have done and continue to do for my father!”
“PLEASE.....PLEASE.....DO NOT LEAVE YOUR LOVED ONES HERE. MY FAMILY MEMBER STINKS WHEN I GO TO SEE HER. THEY DONT BATH THE NON MOBILE PEOPLE GOOD AT ALL.”
“The facility was clean and the front desk staff and administrators were very friendly and helpful”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
1
measures
11
measures
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 12 complaints triggering federal inspections at this facility, revealing recurring issues with medication management, infection control, and resident assessment and care planning. The facility has corrected all cited deficiencies, but the pattern of complaints suggests ongoing quality concerns that warrant careful consideration when evaluating this nursing home for your loved one.
Feb 19, 2026Routine8
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 7, 2024Routine5
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nov 7, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 21, 2024Complaint2
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Feb 9, 2024Complaint1
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Jan 10, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Jan 4, 2024
$14,701
Fine
Aug 25, 2023
$95,794
Ownership & Operations
Who Operates This Facility
Baylor County Hospital District
nonprofit
TOMBALL SKILLED NURSING, LLC
RHONDA MOORE
Chain Affiliation
Advanced Healthcare Solutions
30 facilities nationwide
Chain avg rating: 3.2/5 · Rank 16 of 30
Ownership & Management
Owners
Baylor County Hospital District
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
67 reviews from families & visitors
Official Website
Visit tomballrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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