Thrive Rehabilitation of Pearland
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 128 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (22 vs median 8.0)
- High staff turnover (67%)
Bottom 25% in Texas · Below recommended RN staffing · Above average staffing · $107,771 in fines
What this means for your family
The facility's therapy and administrative teams are exceptional assets for post-surgical recovery and admissions. However, families must closely monitor nursing care and hygiene, as multiple reviewers have reported significant delays in response to call lights and issues with patient cleanliness.
Google Reviews
Google Reviews
128 reviews on Google“Thrive Rehabilitation of Pearland is highly regarded by many for its exceptional physical and occupational therapy teams and its modern, clean, resort-like atmosphere. However, some families have reported serious concerns regarding nursing responsiveness, medication management, and inconsistent hygiene care. While the administrative and admissions staff receive frequent praise for their professionalism, potential residents should be aware of reports regarding neglectful behavior by certain nursing and CNA staff.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Clean, modern, and beautiful facility
- Professional and helpful admissions and administrative staff
- Welcoming and friendly atmosphere
Concerns
- Slow nursing response times and neglect of call lights (mentioned by 5 reviewers)
- Issues with hygiene and soiled linens/diapers (mentioned by 3 reviewers)
- Inconsistent food quality and variety (mentioned by 3 reviewers)
- Difficulty communicating with social workers regarding discharge (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 129 analyzed
How They Respond to Reviews
The owner provides personalized responses to positive reviews, often mentioning specific staff members or details from the text. For negative reviews, they use a consistent empathetic tone that acknowledges the issue and promises corrective action.
Questions for Your Tour
- 1It is wonderful to see how much the administration engages with the community through your review responses; how do you ensure that resident and family feedback is actually used to improve daily care?
- 2We have heard great things about your physical and occupational therapy teams, so could you tell us more about how they work with residents to meet their specific mobility goals?
- 3With the facility looking so clean and modern, what are your specific protocols for maintaining hygiene and ensuring linens are changed promptly for all residents?
- 4How does the nursing team manage call lights during busy shifts to ensure that residents receive timely assistance when they need it?
- 5Could you walk us through your process for medication management and how you ensure accuracy and safety for every resident?
- 6What does the daily dining experience look like, and are there plans to expand the variety or quality of the meal options?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy and occupational therapy are awesome! Their patience and compassion is so appreciated. I enjoyed working with them with the team !”
“The nurses took 2 hours to first answer the call light they would bring his pain meds/antibiotics V an hour later and left the cap off his port off allowing for air and infection to through.”
“If you find yourself needing rehab after a hospital stay, this is the place to go. Everyone is so good with the patients and it's so clean. It smells great, looks like a home or a hotel.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents with pressure sores (bedsores)
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 21 complaints against this facility, triggering multiple federal inspections and revealing recurring problems with care planning, medication management, and safety hazards. The facility repeatedly struggles with developing proper care plans for residents, managing medications safely, and maintaining hazard-free environments. While all deficiencies show correction dates, the pattern of ongoing complaints suggests persistent quality issues that families should carefully consider before choosing this facility.
Feb 25, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nov 28, 2025Complaint1
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Nov 21, 2025Complaint5
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Oct 24, 2025Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 5, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 31, 2025Routine7
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Federal Penalties
Fine
Oct 5, 2025
$14,020
Payment Denial
Oct 5, 2025
18-day denial
Fine
Oct 5, 2025
$21,645
Fine
Aug 21, 2023
$4,587
Fine
Aug 14, 2023
$4,587
Fine
Aug 7, 2023
$4,196
Fine
Jul 17, 2023
$12,588
Fine
Jun 26, 2023
$4,196
Fine
Jun 20, 2023
$4,196
Fine
Jun 12, 2023
$4,587
Fine
Jun 5, 2023
$4,587
Fine
May 30, 2023
$4,587
Fine
May 23, 2023
$4,587
Ownership & Operations
Who Operates This Facility
Forward Hcg Pearland LLC
for profit
CYNTHIA LAMISON
Ownership & Management
Owners
Bansal, Jagan
Owner
Bansal, Maneesh
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
128 reviews from families & visitors
Official Website
Visit thriverehabpearland.com
Medicare data downloads
Original nursing home datasets
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