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Public Google reviewers rate this highly and often mention compassionate and professional nursing staff. Schedule a visit to confirm the fit.
based on 71 Google reviews
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Public Google reviewers rate Landing at Watercrest Shadow Creek Ranch highly. Reviewers highlight: compassionate and professional nursing staff, clean and beautiful facility maintenance. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families generally praise the facility for its beautiful, clean environment and the compassionate, professional nature of the nursing and administrative staff. However, there are serious reports of medical neglect, including dietary errors leading to hospitalization and inadequate monitoring after falls. While many find the community warm and home-like, others have experienced significant issues with staffing levels and communication regarding care plans.
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Key Review Excerpts
“The team at The Landing memory Care at watercrest consistently demonstrate a high level of professionalism, compassion and dedication to resident-centered care.”
“Due to the poor care he received he is currently in the hospital. Despite a text from the director on July 11 saying that he would talk to the chef about a low salt diet for Dad, no one spoke with the chef and they kept him on a regular diet.”
“My mom went to the hospital from a fall (laid there for hours before any one noticed), she was discharged. They lost her discharge paperwork, never gave one pain pill and when I went back in the morning she was wear same clothes and same diaper.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on July 18, 2024, identified several health code violations regarding resident safety, staffing policies, and reporting procedures, all of which were marked as corrected by September 25, 2024. There are currently no active enforcement actions listed for this facility.
Health Code (3 violations) | Life Safety Code (1 violations)
The facility failed to ensure each resident was free from abuse, neglect, and exploitation.
The facility failed to develop and implement required staffing policies that met state standards.
The facility failed to immediately make an oral report of alleged ANE or send a written report of the investigation to HHSC when required.
No specific description provided for Life Safety Code violation dated 11/17/2022.
Pearland AL Group Lp
for profit
INTEGRATED SENIOR LIVING LLC
PATRICK PEERENBOOM
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71 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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