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Landing at Watercrest Shadow Creek Ranch

Families consistently rate this highly — reviewers highlight compassionate and professional nursing staff. Schedule a visit to confirm the fit.

2907 Broadway Bend Dr., Shadow Creek Ranch · Pearland, TX 77584129 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 71 Google reviews

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Landing at Watercrest Shadow Creek Ranch Assisted Living in Pearland, TX — Street View
Street View

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What this means for your family

This facility offers a beautiful, clean, and welcoming environment with several standout nursing professionals. However, families must exercise extreme caution regarding clinical oversight, as multiple recent reviews highlight dangerous lapses in dietary management and post-fall monitoring. We recommend verifying specific protocols for medication administration and staffing levels during night and weekend shifts before committing.

Google Reviews

Google Reviews

71 reviews on Google

Families generally praise the facility for its beautiful, clean environment and the compassionate, professional nature of the nursing and administrative staff. However, there are serious reports of medical neglect, including dietary errors leading to hospitalization and inadequate monitoring after falls. While many find the community warm and home-like, others have experienced significant issues with staffing levels and communication regarding care plans.

Quality Themes

Tap a score for details
Food2.0Staff8.0Clean9.0ActivitiesN/AMeds3.0Memory7.0Comms5.0Value6.0

Strengths

  • Compassionate and professional nursing staff
  • Clean and beautiful facility maintenance
  • Welcoming and friendly atmosphere
  • Strong commitment to resident dignity

Concerns

  • Inadequate staffing levels for around-the-clock care (mentioned by 2 reviewers)
  • Medical/Dietary mismanagement leading to health crises (mentioned by 2 reviewers)
  • Difficulty accessing or receiving promised extra services (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02019(2)5.02020(35)4.82022(18)5.02023(8)3.32024(18)3.92025(14)4.92026(12)

Distribution · 107 analyzed

5
90
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5
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0
2
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1
10
20 reviews posted between Oct 27, 2020Oct 31, 2020 · 20 were 5-star

How They Respond to Reviews

50%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the compassionate nursing staff here; how do you ensure that level of care remains consistent during the overnight hours?
  • 2Since the facility is so beautifully maintained, could you tell us more about the dining experience and how much input residents have regarding their meal plans?
  • 3With your memory care certification, what specific daily activities or engagement programs do you have in place to keep residents socially active?
  • 4How does the team manage medication administration to ensure everything is handled accurately and safely for every resident?
  • 5In the event of a sudden health change or medical emergency, what is the specific protocol for getting immediate care after hours?
  • 6If we decide to request extra services or specialized assistance for our loved one, what is the process for ensuring those needs are integrated into their care plan?

Personalized based on this facility's data


Key Review Excerpts

The team at The Landing memory Care at watercrest consistently demonstrate a high level of professionalism, compassion and dedication to resident-centered care.

Family member · 2026★★★★★

Due to the poor care he received he is currently in the hospital. Despite a text from the director on July 11 saying that he would talk to the chef about a low salt diet for Dad, no one spoke with the chef and they kept him on a regular diet.

Family member · 2024☆☆☆☆

My mom went to the hospital from a fall (laid there for hours before any one noticed), she was discharged. They lost her discharge paperwork, never gave one pain pill and when I went back in the morning she was wear same clothes and same diaper.

Family member · 2024☆☆☆☆
Source: 71 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
4deficiencies

Key Findings

The most recent comprehensive inspection on July 18, 2024, identified several health code violations regarding resident safety, staffing policies, and reporting procedures, all of which were marked as corrected by September 25, 2024. There are currently no active enforcement actions listed for this facility.

Jul 18, 2024Routine

Health Code (3 violations) | Life Safety Code (1 violations)

Health CodeCorrected Sep 25, 2024

The facility failed to ensure each resident was free from abuse, neglect, and exploitation.

Health CodeCorrected Sep 25, 2024

The facility failed to develop and implement required staffing policies that met state standards.

Health CodeCorrected Sep 25, 2024

The facility failed to immediately make an oral report of alleged ANE or send a written report of the investigation to HHSC when required.

Life Safety Code

No specific description provided for Life Safety Code violation dated 11/17/2022.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Pearland AL Group Lp

Organization Type

for profit

Management Company

INTEGRATED SENIOR LIVING LLC

Administrator

PATRICK PEERENBOOM

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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