Three Creeks Post Acute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 34 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (63%)
Bottom 25% in WA · Meets national RN staffing standard · $60,385 in fines
What this means for your family
While recent reviews highlight significant improvements under new management, the facility has a history of serious lapses in basic hygiene and medical oversight. When touring, ask specifically about their protocols for diabetic diet management and how they ensure consistent daily hygiene for residents who require assistance.
Google Reviews
Google Reviews
34 reviews on Google“Three Creeks Post Acute has seen a significant influx of positive reviews recently, with many families praising new management for improving the facility's atmosphere, cleanliness, and staff responsiveness. However, there remains a concerning pattern of critical reports regarding basic hygiene, medical oversight, and patient neglect, particularly from families of residents with complex health needs.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Clean and well-maintained environment
- Effective and responsive management team
- Quality physical therapy services
Concerns
- Poor hygiene and failure to assist with basic personal care (mentioned by 3 reviewers)
- Inadequate medical oversight and mismanagement of chronic conditions (mentioned by 2 reviewers)
- Loss of personal belongings and clothing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 38 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed some positive feedback regarding how responsive the management team is; how do you typically communicate important updates or changes to families?
- 2Since physical therapy is a strength here, could you tell me more about how the therapists work with residents to maintain their mobility?
- 3What specific protocols do you have in place to ensure medication is administered accurately and that chronic conditions are closely monitored?
- 4How does the nursing staff ensure that personal hygiene and daily assistance with grooming are consistently addressed for every resident?
- 5What systems are used to track residents' personal belongings and clothing to prevent items from getting lost?
- 6Can you describe what a typical day looks like for residents in terms of social activities and group engagement?
Personalized based on this facility's data
Key Review Excerpts
“The new management has made a huge and positive difference. Staffs are amazing, caring, respectful and very attentive to resident's needs.”
“Cordial staff, good food, very good physical therapy, nurses were kind but very poor at keeping patients clean. Our loved one developed a UTI while in their care.”
“My mother was in the facility for less than a week and was fed only a few times. She was diabetic and came into the facility with ketoacidosis. She was consistently given a ton of carbs and sugar until she started refusing to eat it because her blood sugar kept rising.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
10
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing 21 complaints triggering federal inspections, indicating ongoing care issues. The most frequent problems involve emergency preparedness, infection control, and food safety, with some issues persisting across multiple years - notably food safety violations appearing in 2023, 2024, and most recently December 2025, and infection control problems recurring from 2021 through January 2025, suggesting systemic challenges that haven't been fully resolved.
Mar 3, 2026Routine23
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Mar 3, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Feb 26, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Dec 23, 2025Complaint2
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Dec 22, 2025Complaint3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nov 10, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Fine
Nov 10, 2025
$18,337
Payment Denial
Nov 10, 2025
3-day denial
Fine
May 1, 2024
$32,175
Ownership & Operations
Who Operates This Facility
Three Creeks Post Acute
for profit
Chain Affiliation
Kalesta Healthcare Group
17 facilities nationwide
Chain avg rating: 2.4/5 · Rank 5 of 10
Ownership & Management
Owners
Kalesta Healthcare Group, LLC
Owner · Organization
Clawson, Scott
Owner (parent company)
Williams, Ryan
Owner (parent company)
Clawson, Scott
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit threecreekspa.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 3 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.