Thief River Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 10 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (10 vs median 6.5)
- High staff turnover (53%)
Bottom 25% in MN · Meets national RN staffing standard · Worst in ST. FRANCIS HEALTH SERVICES chain · $94,417 in fines
What this means for your family
The available reviews for this facility are sparse and do not provide enough detail to assess the quality of daily care. We recommend scheduling an in-person tour to observe staff-resident interactions and asking for references from current families to get a clearer picture of the care environment.
Google Reviews
Google Reviews
10 reviews on Google“Reviews for Thief River Care Center are extremely limited and lack substantive feedback regarding daily nursing care or resident experiences. While some reviewers praise the building's aesthetics and administrative responsiveness, the available data is insufficient to form a comprehensive picture of the facility's quality.”
Quality Themes
Tap a score for detailsStrengths
- Responsive administrative communication
- Aesthetically pleasing facility
- Active board involvement
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has a very welcoming aesthetic and responsive leadership; how does that administrative support translate into the daily experience for residents?
- 2With the recent focus on improving health inspection outcomes, what specific changes or quality improvement initiatives has the facility implemented over the last year?
- 3Given the active board involvement mentioned, how are family members kept in the loop regarding facility-wide updates or changes in care protocols?
- 4Since the staffing rating is strong, how do you ensure that this consistent level of support is effectively utilized to address the specific health needs identified in recent inspections?
- 5What does a typical daily activity schedule look like to ensure residents remain engaged and active within the community?
- 6In the event of a medical emergency or a sudden change in a resident's health status, what is the specific protocol for notifying and coordinating with family members?
Personalized based on this facility's data
Key Review Excerpts
“These people answered my questions promptly. I think there awesome. I would recommend them to anyone.”
“A beautiful former Carnegie library”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
5
measures
5
measures
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about this facility, triggering several investigations for serious issues including protection from abuse and neglect, accident prevention, and care quality. The facility shows recurring problems with accident prevention and safety hazards across multiple surveys, infection control deficiencies, and nutrition/dietary services. While the facility has corrected identified issues, the pattern of repeated safety and care concerns warrants careful evaluation.
Apr 1, 2026Routine10
Egress Deficiencies
Have exits that are accessible at all times.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Apr 1, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 30, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jan 16, 2025Routine16
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Construction Deficiencies
Install noncombustible or limited-combustible interior walls.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 16, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 2, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Federal Penalties
Payment Denial
Jan 16, 2025
23-day denial
Fine
Apr 12, 2024
$19,800
Fine
Jan 3, 2024
$65,302
Fine
Nov 1, 2023
$9,315
Payment Denial
Nov 1, 2023
2-day denial
Ownership & Operations
Who Operates This Facility
Thief River Care Center
nonprofit
Chain Affiliation
St. Francis Health Services
14 facilities nationwide
Chain avg rating: 2.9/5 · Rank 11 of 14 (Worst)
Ownership & Management
Owners
Raw, Carol
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit trfchamber.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Valley Assisted Living
< 1 miAssisted Living · Thief River Falls, MN
Minnesota Greenleaf
< 1 miAssisted Living · Thief River Falls, MN
Oakland Park Communities INC
1.0 miAssisted Living · Thief River Falls, MN
Oakland Park Nursing Home
1.0 miNursing Home · Thief River Falls, MN