The Winds at Mattern Orchard AL
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 23 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, family-like atmosphere with highly engaged activity programs. While the care is exceptionally compassionate, you may want to inquire about their current staffing levels to ensure consistent coverage during all shifts.
Google Reviews
Google Reviews
23 reviews on Google“Families considering The Winds at Mattern Orchard can expect a highly compassionate environment where staff members are frequently praised for treating residents like family. Reviewers consistently highlight the variety of engaging activities and the high standard of cleanliness, though one reviewer noted a general industry-wide need for increased staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Engaging and diverse resident activities
- Clean and well-maintained facility
- Welcoming and homelike atmosphere
- High-quality dining options
Concerns
- General industry-wide staffing shortages
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much care you put into responding to feedback from families; how does the management team use that feedback to improve the resident experience?
- 2The dining options look lovely; could you tell us more about how the menus are planned and how much variety there is for daily meals?
- 3We noticed the community has such a warm, homelike atmosphere; what are some of the most popular resident activities or social events happening right now?
- 4With the current industry-wide staffing challenges, what steps is The Winds taking to ensure the staff remains as attentive and compassionate as the residents expect?
- 5How does the communication process work between the care team and family members regarding any changes in a resident's daily needs or health?
- 6In the event of a medical emergency during the night, what is the specific protocol for getting care to a resident immediately?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff treated our Mom and all of us with such kindness and compassion that we are forever grateful. They are truly family!”
“The staff treated her like family with love and dignity especially when she was slipping away from us in her final months and days.”
“I went to Stacy with an issue I needed help with regarding Medicare and Social Security. She went out of her way and spent much time helping me fill out paperwork and make calls to resolve it.”
State Inspection History
State Inspections
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2025, The Winds at Matters Orchard AL underwent six inspections, resulting in one clean report and 11 recorded violations. The findings included issues related to equipment maintenance, food temperature controls, documentation updates, and staff conduct.
Nov 24, 2025RoutineCleanReport
No deficiencies found during this inspection.
Feb 13, 2025Routine
From 11:00 PM to 7:00 AM, only one staff member trained in first aid and CPR was present for 52 residents.
A staff member did not receive required fire safety and emergency preparedness orientation on their first day.
Jan 17, 2024Routine
A staff member was observed using a cellular phone and using derogatory and profane language towards a resident.
A staff member used a cellular phone to record an incident involving a resident and another staff member without their knowledge.
A new staff member had not completed required orientation training within their first 40 scheduled working hours.
Jul 27, 2023Routine
A staff member was hired without a completed Pennsylvania State Police background check on file.
The walk-in freezer in the kitchen was observed at 24 degrees Fahrenheit, which is above the required temperature.
Mar 9, 2023Routine
Resident #1's support plan was not revised within 30 days of assessment changes to reflect physical therapy, wound care, and the need for a safety rail.
Jun 28, 2022Routine
Enabler bars on beds for Resident #3 and Resident #4 were not securely fastened, creating a potential entrapment risk.
A glucometer was found with a dime-sized area of dried blood on the front screen.
During a fire drill on 3/31/22, only 46 out of 47 residents were evacuated to the designated meeting place.
Ownership & Operations
Who Operates This Facility
Duncansville Ops LLC
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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