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Nursing HomeMedicaid

Presbyterian Homes-Presby

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

220 Newry Street, Hollidaysburg, PA 1664867 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 18 Google reviews

5
4
3
2
1
Presbyterian Homes-Presby Nursing Home in Hollidaysburg, PA — Street View
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What this means for your family

While the facility offers a well-maintained environment and helpful personal care, the recent reports of medication errors and abusive staff behavior are extremely concerning. We strongly advise families to conduct unannounced visits and closely monitor medication administration records if choosing this facility.

Google Reviews

Google Reviews

18 reviews on Google
Presbyterian Homes-Presby receives highly polarized feedback, with some families praising the facility's physical environment and helpful personal care staff, while others report severe concerns regarding patient safety and administrative oversight. Critical issues include allegations of medication errors, abusive staff behavior, and chronic understaffing that impacts the quality of care. Families considering this facility should be aware of these significant discrepancies between the positive experiences in independent living and the alarming reports from the nursing care units.

Quality Themes

Tap a score for details
Food2.0Staff4.0Clean9.0Activities4.0Meds1.0MemoryN/AComms3.0Value2.0

Strengths

  • Well-maintained, beautiful facility
  • Helpful personal care unit staff
  • Engaging volunteer-led activities
  • Supportive environment for independent residents

Concerns

  • Chronic understaffing and high staff turnover (mentioned by 2 reviewers)
  • Medication management errors and negligence (mentioned by 2 reviewers)
  • Unprofessional or abusive staff behavior (mentioned by 2 reviewers)
  • Lack of administrative accountability (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.72016(3)5.02017(2)5.02019(2)1.02020(2)4.02023(2)4.02024(6)2.72026(3)

Distribution · 20 analyzed

5
11
4
3
3
0
2
3
1
3

How They Respond to Reviews

72%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a very high staffing rating from CMS; how do you maintain that level of consistency in your daily care teams?
  • 2Given the recent focus on medication management in the industry, what specific protocols or double-check systems do you have in place to ensure accuracy for residents?
  • 3I see that you are quite active in responding to feedback online; how do you use that family input to improve the day-to-day experience for residents?
  • 4With the facility being so well-maintained and beautiful, how do you balance that environment with the need for engaging, consistent activity programming for residents?
  • 5What steps does the administration take to ensure that communication remains transparent and responsive when a family has a concern about their loved one's care?
  • 6How do you handle the transition of care if a resident's medical needs change, and how are families kept in the loop during those critical moments?

Personalized based on this facility's data


Key Review Excerpts

The nursing aids are harsh towards the clients .. I have a family member in there, that is in their right mind. They see the nurses throw medicine towards the clients, use aggressive tones, and just treat the patients poorly!

Memory care family member · 2026★★☆☆☆

The nurses and aids are wonderful. They are overworked and underpaid. Always short on help. Your loved one cant be taken care of properly. Gave my uncle expired medications.

Long-term resident's family · 2024★★☆☆☆

I love the Personal Care Unit of this facility. Its an extremely helpful option when a loved one can no longer take care of themselves to cook and clean but it gives them a private space to call their own but interact with others on their comfort level.

Personal care resident's family · 2023★★★★
Source: 18 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.98hrs
OK
Registered nurses for medical care
Total Nursing
3.70hrs
90%
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
13%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility37.0%
Worse than Avg
Here
37.0%
US
19.5%
PA
19.9%
Blair
23.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.0%
Worse than Avg
Here
28.0%
US
15.5%
PA
17.7%
Blair
18.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.5%
Better than Avg
Here
99.5%
US
93.4%
PA
87.1%
Blair
90.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
PA
8.3%
Blair
6.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.7%
Worse than Avg
Here
28.7%
US
19.4%
PA
26.0%
Blair
26.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility12.8%
Better than Avg
Here
12.8%
US
14.4%
PA
17.5%
Blair
19.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.0%
Better than Avg
Here
98.0%
US
81.8%
PA
69.2%
Blair
68.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility86.0%
Better than Avg
Here
86.0%
US
79.8%
PA
68.7%
Blair
75.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.6%
Worse than Avg
Here
1.6%
US
1.6%
PA
1.4%
Blair
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
3penalties
Near state avg (10.1)
13 complaint-triggered
$32,949 in fines

This facility has a concerning pattern of repeated safety violations and neglect issues, with families filing 13 complaints over three years. The most persistent problems involve accident prevention and supervision, care planning, and food service quality. While most violations show corrected status, the recurring nature of safety hazards and care planning deficiencies, plus recent protection-from-abuse citations, suggest ongoing systemic challenges that warrant careful evaluation during any visit.

Nov 20, 2025Routine
7
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Sep 10, 2025Complaint
1
0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Feb 5, 2025Complaint
4
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Nov 5, 2024Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Sep 5, 2024Routine
14
0131Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0911Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Aug 26, 2024Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Fine

Feb 5, 2025

$15,935

Fine

Jul 22, 2024

$8,824

Fine

Jul 28, 2023

$8,190

Ownership & Operations

Who Operates This Facility

Owner / Operator

Presbyterian Homes-Presby

Organization Type

nonprofit

Chain Affiliation

Chain Name

Presbyterian Senior Living

Chain Size

11 facilities nationwide

Chain avg rating: 3.1/5 · Rank 6 of 12

Ownership & Management

Owners

Phi

Owner · Organization

Presbyterian Homes in the Presbytery of Huntingdon

Owner · Organization

Key personnel

Triage Staffing Solutions, INC.Adp of the SnfBirdsall, JamesOfficer / DirectorChottiner, LawrenceOfficer / DirectorDavis, DannyOfficer / DirectorDenison, BarbaraOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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