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The Wellington at Lake Manassas

Families consistently rate this highly — reviewers highlight beautiful and clean modern facility. Schedule a visit to confirm the fit.

7820 Baltusrol Blvd, Gainesville, VA 20155140 bedsLicensed & Active
Google rating
4.8/5

based on 164 Google reviews

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What this means for your family

The facility offers a beautiful, high-end environment with excellent dining and social activities. However, you must investigate the clinical staffing levels and responsiveness to call lights, as recent reviews indicate serious lapses in basic hygiene and medical oversight.

Google Reviews

Google Reviews

164 reviews analyzed
The Wellington at Lake Manassas is frequently praised for its beautiful, clean, and modern facility and its engaging activity programs. However, there are serious allegations regarding inconsistent care standards, specifically concerning hygiene, responsiveness to call buttons, and staffing levels for medical needs.

Quality Themes

Tap a score for details
Food8.0Staff5.0Clean9.0Activities9.0MedsN/AMemoryN/AComms3.0ValueN/A

Strengths

  • Beautiful and clean modern facility
  • Engaging activity and social programs
  • Friendly and welcoming dining staff
  • Great location and amenities

Concerns

  • Inconsistent hygiene and responsiveness to call lights (mentioned by 2 reviewers)
  • Inadequate staffing for medical/nursing needs (mentioned by 2 reviewers)
  • Poor communication from management (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.32023(15)4.62024(12)5.02025(1)1.02026(2)

Distribution

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5

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard such wonderful things about the social programs here; could you walk us through what a typical week of activities looks like for a resident?
  • 2The dining area looks lovely; how does the staff approach mealtime to ensure everyone feels welcomed and well-attended to?
  • 3With the beautiful modern amenities you have here, how do you ensure that the high standard of cleanliness is maintained in the private resident rooms?
  • 4In the event of a medical emergency or a sudden change in health, what is the specific protocol for notifying the family and ensuring immediate nursing response?
  • 5How does the management team stay in touch with families to provide regular updates on a resident's well-being and any changes in their care plan?
  • 6For residents who may need more frequent assistance, how do you manage call light response times to ensure no one is left waiting?

Personalized based on this facility's data


Key Review Excerpts

The facility is beautiful, clean and homey. The residents are happy, welcoming and well-cared for yet as independent as they choose to be. Most of all, the staff is amazing!

Family member · 2025★★★★★

Send your family here if you want them sitting in their own urine and bowel movements for hours at a time! No one checks the pendent necklaces that calls for nurse assistants to make sure they all work properly.

Family member · 2026☆☆☆☆

Since the day they moved in, I thought the attention and care was minimal at best. Since I moved them to another residence, it's night and day how attentive, kind and caring the staff are

Family member · 2024☆☆☆☆
Source: 164 Google reviews

State Inspection History

State Inspections

Source: VA State Licensing Agency

9total
6deficiencies
Dec 30, 2025Complaint
CleanReport

Type of inspection: Complaint Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 12/30/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 6/30/2025 regarding allegations in the area(s) of: Resident Care and Related Services and Building and Grounds Number of residents present at the facility at the beginning of the inspection: 99 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: NA Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: NA Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the (allegation(s)/self-report) of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov

Dec 30, 2025Routine
CleanReport

Type of inspection: Renewal Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 12/30/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 99 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 3 Observations by licensing inspector: The LI observed residents participating in activity programs and eating lunch. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov

Aug 21, 2025Routine
CleanReport

Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 08/21/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A self-reported incident was received by VDSS Division of Licensing on 6/26/2025 regarding allegations in the area(s) of: Number of residents present at the facility at the beginning of the inspection: 105 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: Observed residents eating lunch and returning from an outing. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the self-report of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. Use the following last two statements on every Inspection Summary: For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov

May 19, 2025Routine

Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: May 19 & 20, 2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 91 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 4 Observations by licensing inspector: The LI observed residents participating in activity programs and eating breakfast and lunch. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov

22VAC40-73-450-C

Based on resident record review, the facility failed to develop an Individualized Service Plan ( ISP

22VAC40-73-550-G

Based on resident record review, the facility failed to review annually, the rights and responsibilities of residents in assisted living facilities. Evidence: 1. Resident 2 admitted 3/18/2024 did not have an annual review of resident rights on file. 2. Resident 4 admitted on 11/20/2023 did not have an annual review of resident rights on file. 3. Resident 5 admitted on 3/22/2023 did not have an annual review of resident rights on file.

22VAC40-73-950-E

Based on facility record review, the facility failed to implement a semi-annual review on the emergency preparedness and response plan for all staff. Evidence: Staff 4 provided various emergency reviews with staff but did not encompass the facility?s entire emergency preparedness plan.

Jan 10, 2025Complaint
CleanReport

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 01/10/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 113 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 0 Number of staff records reviewed: 0 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: LI observed resident at lunch and listened to conversations between the dining staff and residents. Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov

Nov 8, 2024Complaint

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: November 8 & 12, 2024 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 105 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: Additional Comments/Discussion: An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported some, but not all of the allegations; area(s) of non-compliance with standard(s) or law were: Administration and Administrative Services, Resident Care and Related Services and Personnel. A violation notice was issued. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Sarah Pearson, Licensing Inspector at (540) 680-9469 or by email at sarah.pearson@dss.virginia.gov

22VAC40-73-460-B

Based on record review and staff interview, the facility failed to provide prompt response by staff to resident needs as reasonable to the circumstances. Evidence: The Call History report for Resident 1 on 5/17/2024 indicates 10 instances in which it took staff more than 20 minutes to respond to the resident?s call bell at 5:13am (30m39s), 7:09am (56m26s), 7:24am (23m9s), 12:15pm (43m32s), 1:58pm (42m2s), 2:02pm (47m39s), 2:57pm (36m50s), 7:36pm (36m37s), 7:45pm (27m55s), and 8:13pm (30m24s).

Dec 13, 2023Routine
CleanReport

Date of Inspection: December 13 & 14, 2023 Type of Inspection: Renewal inspection Census: 122 Number of records reviewed and interviews conducted- 8 records, 5 interviews. All facility self-reported incidents since the last inspection were reviewed on this date. The Licensing Inspector observed residents participating in activity programs and eating lunch. Licensing Inspector observed medication administration and compared physician orders to the medications available to be administered by staff. If you have any questions or email changes, please do not hesitate to contact me at sarah.pearson@dss.virginia.gov. If you need a copy of any of the DSS Model forms or to review any inspection or regulation, you can find the information on the internet: www.dss.virginia.gov.

Feb 28, 2023Routine

Date of Inspection: 2/28/23 and 3/2/23 Type of Inspection: Monitoring inspection If you have any questions or email changes, please do not hesitate to contact me at sarah.pearson@dss.virginia.gov. If you need a copy of any of the DSS Model forms or to review any inspection or regulation, you can find the information on the internet: www.dss.virginia.gov. Census 102 Number of records reviewed and interviews conducted- 8 records, 8 interviews. All facility self-reported incidents since the last inspection were reviewed on this date. The Licensing Inspector and the Administrator discussed the risk assessment ratings for the violations for this inspection. Please complete the ?plan of correction? and ?date to be corrected? for each violation cited on the violation notice and returned it to the office. You will need to specify how the deficient practice will be or has been corrected. Your plan of correction must contain: 1) steps to correct the noncompliance with the standard(s), 2) measures to prevent the noncompliance from occurring again; and 3) person(s) responsible for implementing each step and/or monitoring any preventive measure(s). The completed corrective action needs to be in the licensing office by March 13, 2023

22VAC40-73-450-C

Based on resident record review and staff interview, it was determined that the Individualized Service Plan did not identify all the resident's needs or services provided. Evidence: Resident C's Individualized Service Plan did not include her need to be spoon fed, use bedrails or that she was receiving mental health services.

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References & Resources

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