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Nursing HomeMedicaid

Lake Manassas Health & Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

14935 Holly Knoll Lane, Gainesville, VA 20155120 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 273 Google reviews

5
4
3
2
1
Lake Manassas Health & Rehabilitation Center Nursing Home in Gainesville, VA — Street View
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What this means for your family

This facility offers a modern environment and an excellent therapy team that has helped many patients regain independence. However, families should be aware of consistent reports regarding slow response times to call bells and poor food quality. We strongly recommend that you or an advocate visit daily to ensure your loved one's needs are being met in a timely manner.

Google Reviews

Google Reviews

273 reviews on Google
Lake Manassas Health & Rehabilitation Center receives polarized feedback, with many families praising the facility's cleanliness, modern aesthetic, and effective physical therapy programs. However, a significant number of reviewers report serious concerns regarding understaffing, slow response times to call bells, and poor communication from administrative staff. While many families report positive outcomes for their loved ones, others describe instances of neglect and inconsistent care quality.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean8.0Activities9.0Meds4.0MemoryN/AComms5.0ValueN/A

Strengths

  • Effective and motivating physical therapy team
  • Clean, modern, and well-maintained facility
  • Engaging and active social activities program
  • Compassionate and attentive nursing staff (on specific units)

Concerns

  • Slow or non-existent response to call bells (mentioned by 8 reviewers)
  • Poor food quality and lack of adherence to dietary restrictions (mentioned by 6 reviewers)
  • Understaffing leading to neglect or delayed hygiene care (mentioned by 7 reviewers)
  • Difficult or unresponsive administrative/billing communication (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

2344.12023(9)4.42024(69)4.32025(77)4.92026(99)

Distribution · 254 analyzed

5
216
4
10
3
4
2
3
1
21
11 reviews posted between Mar 1, 2026Mar 5, 2026 · 10 were 5-star

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard great things about the physical therapy team here; can you tell us more about how they work with residents to meet their mobility goals?
  • 2What specific steps are in place to ensure that call bells are answered promptly, especially during the night shifts?
  • 3How does the kitchen staff ensure that individual dietary restrictions and nutritional needs are strictly followed for every meal?
  • 4We noticed the facility is very well-maintained; what kind of social activities or group outings are planned to keep residents engaged with each other?
  • 5Could you explain your process for medication management and how you ensure there are no errors in administration?
  • 6In the event of a sudden medical emergency or a change in a resident's condition, what is the protocol for contacting the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

My wife has been at Lake M. Health and Rehab Ctr for almost 100 days and is about to check out. Thanks to their extraordinary staff, she is now able to do all of them [ADLs], including climbing up and down stairs.

Long-term resident's family · 2025★★★★★

My loved one has been here less than 24 hours and already her story is like some of the horrific ones shared here. She has zero mobility and was stuck on a bed pan for hours because the call button means nothing.

Long-term resident's family · 2024☆☆☆☆

The food here is truly awful, canned vegetables, nothing fresh microwaved french fries(?) very small portions, did I say very small? shocking food quality-prison quality food.

Visitor · 2025★★☆☆☆
Source: 273 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.81hrs
OK
Registered nurses for medical care
Total Nursing
3.91hrs
95%
All nurses + aides combined
Staff Turnover
63%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility66.2%
Worse than Avg
Here
66.2%
US
93.4%
VA
91.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
15.5%
VA
14.2%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
14.4%
VA
15.3%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility10.3%
Better than Avg
Here
10.3%
US
19.5%
VA
20.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
15.3%
VA
16.4%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility87.8%
Worse than Avg
Here
87.8%
US
95.5%
VA
94.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility36.4%
Worse than Avg
Here
36.4%
US
81.8%
VA
73.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility53.1%
Worse than Avg
Here
53.1%
US
79.8%
VA
73.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

20deficiencies
Above state avg (14.5)
10 complaint-triggered

This facility shows persistent issues with care planning and resident rights that families filed complaints about, particularly problems with developing complete care plans and providing daily living assistance. The most recurring problems involve care planning, medication management, and resident rights processes, with some deficiencies like care planning appearing across multiple surveys from 2020 to 2024. While all issues were reportedly corrected, the pattern of repeated violations in core care areas suggests ongoing operational challenges families should investigate during visits.

Apr 10, 2026Complaint
5
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0710Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Feb 19, 2025Complaint
2
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Apr 17, 2024Routine
14
0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0840Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 17, 2024Complaint
1
0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Jun 14, 2023Complaint
2
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jul 14, 2022Routine
17
0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0100Potential for harm · PatternCorrected

Construction Deficiencies

Meet other general requirements.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lake Manassas Health & Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Lifeworks Rehab

Chain Size

66 facilities nationwide

Chain avg rating: 2.1/5 · Rank 3 of 57

Ownership & Management

Owners

Lak Manassas Holdings LLC

Owner · Organization

100%

Charles 1994 Family Grantor Trust

Owner (parent company) · Organization

Chesapeake East LLC

Owner (parent company) · Organization

Edward 1998 Family Grantor Trust

Owner (parent company) · Organization

Ek 2005 Family Trust

Owner (parent company) · Organization

Fay 2014 Family Grantor Trust

Owner (parent company) · Organization

Fay 2014 LLC

Owner (parent company) · Organization

Ll 2013 Family Trust

Owner (parent company) · Organization

Mms 2008 Family Trust

Owner (parent company) · Organization

Mzr East LLC

Owner (parent company) · Organization

Saul 2012 Family Grantor Trust

Owner (parent company) · Organization

Silverstone East LLC

Owner (parent company) · Organization

Sol 2000 Family Grantor Trust

Owner (parent company) · Organization

Sol 2000 LLC

Owner (parent company) · Organization

Stevens 3920 & Family LLC

Owner (parent company) · Organization

Stevens 3920 Family Grantor Trust

Owner (parent company) · Organization

Stevens 3920 LLC

Owner (parent company) · Organization

Key personnel

Greene, BeverlyW-2 Managing EmployeeRylbss East Manager LLCManager
Source: Medicare provider data

Contact

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References & Resources

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