The Waters of Johnson City, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 54 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (7 vs median 5.0)
- High staff turnover (71%)
- High RN turnover (90%)
Below average in TN · Below recommended RN staffing · Very high staff turnover · No penalties on record
What this means for your family
This facility presents significant risks regarding staffing levels and medication management. While you may find excellent care from individual nurses like Jeremy or Zac, the reported pattern of budget-driven staffing cuts and neglectful hygiene care is a major red flag that requires direct investigation.
Google Reviews
Google Reviews
54 reviews on Google“Families should exercise extreme caution, as recent reviews highlight critical concerns regarding severe understaffing, medication errors, and neglectful care. While some individual nurses and rehab therapists receive high praise for their compassion, multiple reviewers report dangerous levels of neglect involving hygiene and fall risks.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate individual nursing staff
- Excellent contract therapy services
- Welcoming atmosphere for short-term rehab
Concerns
- Severe understaffing and budget cuts affecting safety (mentioned by 2 reviewers)
- Neglect regarding basic hygiene and incontinence care (mentioned by 2 reviewers)
- Medication management errors and delays (mentioned by 2 reviewers)
- Unprofessional staff behavior and lack of supervision (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 30 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the recent improvements mentioned in your responses to feedback, what specific steps is the facility taking to increase the number of caregivers available on each shift?
- 2How do you ensure that medical emergencies are handled quickly and effectively during the overnight hours when fewer staff members are on site?
- 3Can you tell me more about the specific care plans you use to address the recent state inspection findings and ensure resident safety?
- 4What kind of daily activities or social outings do you have planned to help residents stay engaged and connected with one another?
- 5How do the nursing staff communicate with families regarding any changes in a resident's health or any recent care deficiencies?
- 6What is the process for ensuring that every resident receives consistent, attentive care during meal times and dressing routines?
Personalized based on this facility's data
Key Review Excerpts
“I was recently here for about a week and just wanted to acouple things and acknowledge a couple people that helped me out so much to get me home my nurse Jeremy made me feel like home and I was apart of a family”
“Since the new administrator has taken over there have been many many changes that are jeopardizing the welfare of the residents. Please please don’t leave your family member here. He has made so many “budget cuts” and staffing changes it is dangerous”
“The staff was friendly for the most but over all care including discharge horrible was sent home in one to walk meds was messed up on discharge sit in your bowel and bring for hours waiting to be be changed”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints leading to deficiencies around resident protection and abuse reporting procedures, which is concerning. The facility shows recurring issues with electrical systems and equipment maintenance, care planning, and respiratory care across multiple years. While all deficiencies have reported correction dates, the pattern of repeated problems in electrical safety and the complaint-triggered issues regarding resident protection warrant careful consideration before visiting.
Feb 25, 2025Routine10
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Feb 5, 2024Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 20, 2022Routine6
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Egress Deficiencies
Meet other general requirements.
Jun 19, 2019Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Ownership & Operations
Who Operates This Facility
The Waters of Johnson City, LLC
for profit
Chain Affiliation
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 36 of 69
Ownership & Management
Owners
Gubin Enterprises Limited Partnership
Owner · Organization
Blisko, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit watersofjohnsoncity.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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