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Nursing HomeMedicaid Top Rated

Abundant Christian Living Community Rehabilitation

Strong Medicare quality ratings; families often praise active social calendar and chapel services. Still worth an in-person visit.

2012 Sherwood Drive, Johnson City, TN 37601103 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 76 Google reviews

5
4
3
2
1
Abundant Christian Living Community Rehabilitation Nursing Home in Johnson City, TN — Street View
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What this means for your family

This facility appears to be a good environment for independent living, as evidenced by the high satisfaction of long-term residents. However, families considering this for short-term rehab or high-acuity care should be extremely cautious; please conduct an unannounced visit and specifically ask about nurse-to-patient ratios and the protocol for responding to call lights, as these have been recurring points of failure.

Google Reviews

Google Reviews

76 reviews on Google
Abundant Christian Living Community receives highly polarized feedback, with long-term residents often praising the social atmosphere, activities, and pet-friendly policy. Conversely, family members of short-term rehab patients frequently report severe concerns regarding neglect, understaffing, and poor communication from administration. Prospective families should be aware of the stark contrast between the positive experiences of independent living residents and the critical complaints regarding clinical care.

Quality Themes

Tap a score for details
Food8.0Staff4.0Clean5.0Activities9.0Meds2.0MemoryN/AComms2.0Value2.0

Strengths

  • Active social calendar and chapel services
  • Pet-friendly living environment
  • Clean and well-maintained grounds
  • Helpful and friendly staff (noted by long-term residents)

Concerns

  • Chronic understaffing leading to ignored call lights (mentioned by 6 reviewers)
  • Poor communication and unresponsiveness from administration (mentioned by 5 reviewers)
  • Allegations of financial exploitation or aggressive upselling (mentioned by 4 reviewers)
  • Neglect of basic hygiene and medical needs (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(2)'20(6)'22(3)'24(3)'26(16)

Distribution · 81 analyzed

5
41
4
5
3
1
2
1
1
33
26 reviews posted between Oct 14, 2021Oct 21, 2021 · 16 were 1-2 star
16 reviews posted between Oct 17, 2021Oct 21, 2021 · average 3.5

How They Respond to Reviews

53%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the active social calendar and chapel services, how do you encourage residents to participate in these activities?
  • 2With the current staffing levels, what is your facility's specific protocol for ensuring call lights are answered in a timely manner?
  • 3Could you walk me through your process for communicating updates or concerns to families, especially when they are trying to reach the administration?
  • 4I noticed some concerns regarding medication management; could you explain your oversight process to ensure residents receive their treatments accurately and on time?
  • 5How do you ensure that personal hygiene and daily medical needs are consistently met for residents who may require more frequent assistance?
  • 6Can you clarify your billing and financial policies to help us understand exactly what is covered and how you prevent any confusion regarding costs?

Personalized based on this facility's data


Key Review Excerpts

I've been here for almost 11 years.I like the people here, and the staff is wonderful and so is maintenance. I like the Bible studies and different activities and outings that are planned.

Long-term resident · 2026★★★★★

My mom left there in an ambulance. She had been neglected so badly she had 7 liters of urine, UTI turned septic. After being in the JCMC for 10 days, We found another facility.

Rehab patient's family · 2023☆☆☆☆

I've lived at Abundant Christian Living Community for 2 1/2 years and I really like it here, I like the people who live here and the staff. Everyone is so friendly and I have plenty of room here.

Long-term resident · 2025★★★★
Source: 76 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.59hrs
79%
Registered nurses for medical care
Total Nursing
3.32hrs
81%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
38%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility43.8%
Worse than Avg
Here
43.8%
US
19.5%
TN
31.9%
Washington
18.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.1%
Worse than Avg
Here
28.1%
US
15.4%
TN
16.9%
Washington
13.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TN
89.5%
Washington
93.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
12.1%
TN
12.9%
Washington
9.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.4%
Better than Avg
Here
8.4%
US
14.4%
TN
14.6%
Washington
12.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
TN
94.5%
Washington
96.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
TN
79.4%
Washington
83.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.7%
Better than Avg
Here
97.7%
US
79.7%
TN
79.8%
Washington
80.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
TN
1.6%
Washington
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (5.9)

This facility shows a moderate inspection record with 12 deficiencies across 3 surveys, all corrected by the provider. The most recurring issues involve resident rights violations and fire safety concerns, with problems appearing sporadically rather than persistently across different survey periods. While no complaints were filed by families, the facility has faced citations for improper restraint use and environmental safety standards that families should discuss during visits.

Jul 9, 2024Routine
3
0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

Oct 6, 2021Routine
1
0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Jun 12, 2019Routine
8
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0131Potential for harm · IsolatedCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Abundant Christian Living Community Rehabilitation

Organization Type

for profit

Ownership & Management

Owners

Lewis, Jimmy

Owner

Key personnel

Colbaugh, TylerW-2 Managing EmployeeMoore, ChristyW-2 Managing EmployeeLewis, JimmyOfficer / DirectorCawood-Gray, LisaOfficer / DirectorLewis, JimmyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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