Agape Rehabilitation & Nursing Center, a Waters Cm
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 54 Google reviews
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What this means for your family
While some patients report successful rehabilitation stays, the facility has a concerning pattern of reports regarding neglect, medication errors, and severe understaffing. If you choose this facility, you must be a constant 'watchdog' for your loved one, as multiple families noted that consistent oversight was necessary to ensure basic care needs were met.
Google Reviews
Google Reviews
54 reviews on Google“Agape Rehabilitation & Nursing Center (The Waters) receives highly polarized feedback, with some families praising individual nurses for compassionate care while others report severe neglect and systemic staffing issues. Critical concerns include significant weight loss, poor hygiene, medication errors, and a lack of responsiveness from nursing staff. While some visitors note a clean facility, the recurring reports of dangerous understaffing and dismissive management suggest inconsistent quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Individual compassionate nursing staff
- Clean and well-appointed facility
- Effective rehabilitation therapy
- Responsive administrative support in select cases
Concerns
- Severe understaffing leading to neglect (mentioned by 8 reviewers)
- Medication errors and failure to administer meds (mentioned by 3 reviewers)
- Poor hygiene and lack of basic personal care (mentioned by 5 reviewers)
- Unprofessional or dismissive management/staff (mentioned by 6 reviewers)
- Loss of personal items (dentures, clothing) (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some families have praised the compassion of your nursing staff; how do you ensure that same level of individual care is maintained during busy shifts?
- 2What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
- 3With the recent focus on improving communication, what is the best way for our family to receive regular, detailed updates on our loved one's well-being?
- 4How does the facility manage personal belongings, like dentures or clothing, to ensure nothing gets lost or misplaced?
- 5Can you tell us more about the dining experience and how the menu is planned to ensure nutritious and appealing meals for the residents?
- 6What is the process for handling medical emergencies or urgent changes in health status during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“The nurses station is nothing more than a place to congregate and gossip or sit on their phones on Facebook or tiktok.”
“JEREMY WHOM I CALLED SUPER NURSE!! JEREMY WAS ALWAYS SMILING ANSWERED QUESTIONS ALWAYS ON TIME! MADE MY DAY!”
“My mother was over there for 3 weeks and lost 30 pounds. They lost her dentures and her clothes. We could not see her due to coronavirus, but every nurse told me my mother was doing fine.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed a complaint in 2023 regarding resident protection from abuse and neglect, which was corrected. This facility shows recurring issues with food safety and kitchen operations, appearing in both 2019 and 2024 inspections, along with fire safety violations in both years. The most recent 2024 survey found multiple deficiencies across food service, resident assessment, abuse reporting, and building maintenance, though all issues have reported correction dates.
Feb 22, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Mar 26, 2019Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Agape Rehabilitation & Nursing Center, a Waters Cm
for profit
Chain Affiliation
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 12 of 69
Ownership & Management
Owners
Gubin Enterprises Limited Partnership
Owner · Organization
Blisko, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit watersofjohnsoncity.com
Medicare data downloads
Original nursing home datasets
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