The Waters of Gallatin, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 86 Google reviews
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What this means for your family
While the facility's rehabilitation team is frequently praised for helping patients recover, the recurring reports of neglect and communication failures are serious red flags. If you choose this facility, ensure you have a clear, documented plan for how you will receive daily updates and perform frequent, unannounced visits to monitor your loved one's care.
Google Reviews
Google Reviews
86 reviews on Google“The Waters of Gallatin receives highly polarized feedback, with many recent reviews praising the facility's rehabilitation team and nursing staff for their compassion and dedication. However, a significant number of families report serious concerns regarding neglect, poor communication, medication errors, and facility cleanliness. Prospective families should be aware of this inconsistency and conduct a thorough, in-person tour to assess the current environment.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Compassionate and dedicated nursing staff
- Proactive administrative leadership
- Strong recovery outcomes for short-term rehab patients
Concerns
- Neglect and poor hygiene (e.g., failure to bathe residents, dirty facilities) (mentioned by 6 reviewers)
- Communication issues and difficulty reaching staff by phone (mentioned by 5 reviewers)
- Medication management errors and delays (mentioned by 3 reviewers)
- Understaffing leading to slow response times (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 88 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's strong reputation for physical and occupational therapy, how do you integrate those recovery programs into the daily routine for long-term residents?
- 2With the current staffing levels, what specific protocols are in place to ensure that residents receive consistent assistance with daily hygiene and personal care needs?
- 3I noticed that reaching staff by phone can sometimes be a challenge; what is the best way for family members to get timely updates on their loved one's care or medication changes?
- 4How are medication administration schedules monitored to ensure that doses are delivered accurately and without delays?
- 5What steps is the leadership team taking to improve the overall cleanliness and maintenance of the living areas to ensure a comfortable environment for residents?
- 6What kind of social activities or dining experiences are available to help residents feel engaged and part of a community throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The nursing home provides excellent care supported by a dedicated and well-trained staff. Resident rooms and common areas are well-maintained, and the team consistently demonstrates compassion, professionalism, and attention to detail.”
“My father was in there for over a month, and it was always there. Nurses not available, you have to hunt them down to ask questions. No charting between shifts to see how your loved one was the night or day before. My father meds were incorrect.”
“The staff were all top notch, from the Techs and Nurses to the Occupational and Physical Therapists who worked with me daily.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
7
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaints from families triggering inspections in 2023 and 2025, revealing ongoing issues with abuse and neglect protections, resident safety, and care planning. The most recurring problems involve protecting residents from abuse and neglect, conducting proper resident assessments, and maintaining safety standards. While all deficiencies show correction dates, the recent complaint-driven findings suggest persistent underlying challenges with fundamental resident protection and care quality that families should carefully consider.
Jan 17, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Dec 18, 2019Routine8
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Jan 9, 2019Routine3
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Oct 11, 2017Routine6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all abuse, physical punishment, and involuntary separation from others.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment by a qualified health professional.
Administration Deficiencies
Keep clinical record information safe.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
The Waters of Gallatin, LLC
for profit
Chain Affiliation
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 17 of 69
Ownership & Management
Owners
Gubin Enterprises Limited Partnership
Owner · Organization
Blisko, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
86 reviews from families & visitors
Official Website
Visit watersofgallatin.com
Medicare data downloads
Original nursing home datasets
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