Loading EveryPlace content…
Public Google reviewers rate this highly and often mention compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 56 Google reviews
Email The Waterford at Round Rock to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
Public Google reviewers rate The Waterford at Round Rock highly. Reviewers highlight: compassionate and attentive caregiving staff, welcoming and clean community environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Waterford at Round Rock is highly regarded by many families for its compassionate staff and welcoming atmosphere, particularly following a recent management transition. While recent reviews praise the quality of care and dining, older reviews and some recent outliers highlight serious concerns regarding facility maintenance, medication management, and billing transparency.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
The owner uses a mix of personalized, name-specific responses for detailed reviews and repetitive templates for shorter ratings. They demonstrate empathy in high-stakes reviews and attempt to de-escalate negative feedback by inviting direct communication.
Personalized based on this facility's data
Key Review Excerpts
“I cannot say enough good things about the way this property is managed. I moved my mother to The Waterford in January. I had trepidation because it wasn’t shiny and new like the place she was leaving but I wish I had moved her here first.”
“The staff has been very helpful with trying to keep Dad healthy. From watching the staff's interactions with the residence you can see they care.”
“The staff and management here are phenomenal. Meg and her team treat the residents like their family and it shows.”
Source: Texas Health & Human Services Commission
Key Findings
The Waterford at Round Rock has a history of regulatory violations ranging from food safety and tuberculosis screening protocols to life safety code compliance. Recent enforcement actions include administrative penalties related to staff training, resident safety, and licensure requirements.
Administrative Penalty — 553.253(d)(2)(C) The facility failed to ensure that the attendant's on-the-job training included safety measures to prevent accidents and injuries.
Administrative Penalty — 553.5(c) The facility failed to comply with the specific requirements for its licensure type.
Administrative Penalty — 553.267(a)(3) The facility failed to ensure each resident was free from abuse and unnecessary restraints.
Health Code (2 violations)
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
The facility failed to follow its policies regarding the screening of residents upon admission and after exposure to tuberculosis.
Life Safety Code (1 violations)
The facility failed to ensure the building and structure complied with Chapter 18, New Health Care Occupancies, of the Life Safety Code, NFPA 101.
Pal Round Rock Trs, LLC
for profit
SSLPAL JV MANAGEMENT, LLC
MEG TESFAYE
Contact this facility directly and verify the details that matter most to your family.
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit sonidaseniorliving.com
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Hearthstone Nursing and Rehabilitation
< 1 miNursing Home · Round Rock, TX
Park Valley Inn Health Center
1.1 miNursing Home · Round Rock, TX
A Serene Setting
1.1 miAssisted Living · Round Rock, TX
Round Rock Assisted Living, LLC
1.3 miAssisted Living · Round Rock, TX
Ignite Medical Resort Round Rock, LLC
1.3 miNursing Home · Austin, TX
Pegasus Landing of Round Rock
2.0 miAssisted Living · Austin, TX