The Vineyards Healthcare Center
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy. Still worth an in-person visit.
based on 59 Google reviews
Watch The Vineyards Healthcare Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
The Vineyards offers an exceptional rehabilitation program and a highly engaging activities schedule that can greatly aid recovery. However, families should be extremely vigilant regarding clinical communication and monitor closely for any lapses in basic nursing care, as some reviewers have reported serious medical and administrative oversights.
Google Reviews
Google Reviews
59 reviews on Google“The Vineyards Healthcare Center is highly regarded for its exceptional physical and occupational therapy teams and its compassionate nursing staff. While many families praise the facility's cleanliness and engaging activities program, some reviewers have raised serious concerns regarding medical errors, communication lapses with case management, and room maintenance issues.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Compassionate and attentive nursing staff
- Clean and modern facility environment
- Engaging and diverse activities program
Concerns
- Medical errors and clinical negligence (mentioned by 2 reviewers)
- Communication issues with case management and insurance (mentioned by 2 reviewers)
- Facility maintenance and room equipment issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 66 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently name specific staff members and acknowledge detailed aspects of the reviewer's experience. For negative reviews, the owner adopts an apologetic tone and expresses a commitment to internal investigation and improvement.
Questions for Your Tour
- 1It's wonderful to see how much care you put into responding to families online; how does the management team stay involved with resident care on a daily basis?
- 2We've heard great things about the physical and occupational therapy programs here; could you tell us more about how those are tailored to each resident's specific goals?
- 3What are some of the favorite group activities or social events that keep the residents engaged throughout the week?
- 4Can you walk us through your specific protocols for medication administration and how you ensure accuracy during shift changes?
- 5How does the nursing team communicate important clinical updates or changes in health status to family members and case managers?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating with outside doctors?
Personalized based on this facility's data
Key Review Excerpts
“The quality of care is excellent; nurses, CNAs, and therapists are attentive, skilled, and kind, treating residents with dignity and respect.”
“The physical therapy team under Director Wu are extremely patient, professional and caring. They not only train my dad also teach the training method and knowledge to the family member.”
“I've now been at The Vineyards for two months (going home today!) and I can say that it is a great place. They have good food, physical and occupational therapy, and lots of fun activities.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
1
measures
5
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing at least seven complaint reports about issues including medication management, wound care, and communication problems. The most recurring deficiencies involve fire safety systems, medication management, and food handling, with many issues persisting across multiple surveys from 2019 to 2024. While all deficiencies show correction dates, the repeated violations in critical areas suggest ongoing operational challenges families should carefully consider.
Feb 6, 2026Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Feb 2, 2026Complaint1
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Dec 6, 2024Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Apr 23, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Sep 1, 2023Complaint2
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Aug 4, 2023Complaint1
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Ownership & Operations
Who Operates This Facility
The Vineyards Healthcare Center
for profit
Chain Affiliation
Links Healthcare Group
31 facilities nationwide
Chain avg rating: 2.8/5 · Rank 5 of 31 (Best)
Ownership & Management
Owners
Links Healthcare Group LLC
Owner · Organization
American River Holdco LLC
Owner (parent company) · Organization
Forbright Bank
Owner (parent company) · Organization
Clawson, Scott
Owner (parent company)
Earl, Steven
Owner (parent company)
Rodriguez, Curtis
Owner (parent company)
Sanofsky, Jack
Owner (parent company)
Tilford, Toby
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit vineyardshealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
The Watermark at Rosewood Gardens
< 1 miAssisted Living · Livermore, CA
Heritage Estates
< 1 miAssisted Living · Livermore, CA
Milan Villa Senior Living
< 1 miAssisted Living · Livermore, CA
Tuscany Villa Senior Living
< 1 miAssisted Living · Livermore, CA
Quail Garden
< 1 miAssisted Living · Livermore, CA
Bethany Home Senior Living, LLC
1.4 miAssisted Living · Livermore, CA