Stratford Villa Post-Acute
Strong Medicare quality ratings; families often praise immaculate and modern facility. Still worth an in-person visit.
based on 18 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a clean, modern, and aesthetically pleasing environment for recovery. However, families should be vigilant about monitoring nutritional intake and ensuring that administrative requests are being documented, as some reviewers have noted issues with staffing levels and follow-through.
Google Reviews
Google Reviews
18 reviews on Google“Families can expect a clean, modern, and aesthetically pleasing facility that many reviewers describe as feeling like a high-end hotel. While many praise the compassionate and professional nursing staff, there are serious concerns regarding inconsistent communication and potential neglect regarding resident needs and administrative follow-through.”
Quality Themes
Tap a score for detailsStrengths
- Immaculate and modern facility
- Compassionate and professional nursing staff
- Personalized care due to small facility size
- Bright and cheerful environment
Concerns
- Staffing shortages and thin staffing levels (mentioned by 2 reviewers)
- Poor food quality and lack of nutritional variety (mentioned by 2 reviewers)
- Failure to follow through on administrative/family requests (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and reference specific family members. Negative reviews are met with empathy and an invitation to discuss concerns privately via phone.
Questions for Your Tour
- 1With such a small and intimate community of 27 residents, how do you ensure each person's specific daily routine and personal preferences are honored?
- 2I've heard wonderful things about how bright and modern the facility is; could you tell me more about the common areas where residents gather for social activities?
- 3What steps are being taken to ensure there is always enough nursing staff available to provide attentive care during every shift?
- 4How do you approach meal planning to ensure there is a good variety of nutritious and tasty options for the residents each day?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
- 6If we have a specific request or a change in our loved one's care plan, what is the best way to communicate that to the administration to ensure it is followed through?
Personalized based on this facility's data
Key Review Excerpts
“The facility itself is lovely. The rooms are very good sized and the decor overall is contemporary and aesthetically pleasing. For 27 beds it’s a large building with a multitude of windows. It’s kept consistently and impeccably clean which makes all the spaces bright and cheerful.”
“They were thinly staffed and never seemed to be able to carry out my wishes. My mother did not like the food and actually lost 10 pounds here. Heavy on pasta and light on protein.”
“The administrators were truly interested in hearing patient/family feedback, communicating regularly with family members, a”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
13
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents who lost too much weight
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that led to deficiencies involving basic life support and treatment care, though these were corrected. The facility shows recurring issues with food safety and handling across multiple surveys, plus persistent problems with fire safety systems and emergency preparedness. While all deficiencies have correction dates, the pattern of repeated violations in nutrition services and safety systems warrants careful consideration during your visit.
Feb 11, 2026Complaint3
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 21, 2024Routine17
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Nov 7, 2023Complaint3
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Mar 24, 2022Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Aug 22, 2019Routine19
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Emergency Preparedness Deficiencies
Establish policies and procedures for medical documentation.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Nov 7, 2023
$15,593
Fine
Nov 7, 2023
$15,593
Fine
Nov 7, 2023
$15,593
Ownership & Operations
Who Operates This Facility
Stratford Villa Post-Acute
for profit
Chain Affiliation
Links Healthcare Group
31 facilities nationwide
Chain avg rating: 2.8/5 · Rank 2 of 31 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit stratfordvillapostacute.com
Medicare data downloads
Original nursing home datasets
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