The Villas at the Cedars
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 82 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (26 vs median 6.5)
- High RN turnover (53%)
Bottom 25% in MN · Below recommended RN staffing · Worst in MONARCH HEALTHCARE MANAGEMENT chain · $29,788 in fines
What this means for your family
While some families report positive experiences with therapy and specific staff members, the frequency of reports regarding neglect, hygiene, and communication failures is alarming. If you choose to tour, we strongly advise asking for a clear policy on call-light response times and requesting to see the specific wing where your loved one would reside, paying close attention to cleanliness and staff-to-resident ratios.
Google Reviews
Google Reviews
82 reviews on Google“The Villas at the Cedars receives highly polarized reviews, with many families reporting severe neglect, poor communication, and hygiene issues, while others praise specific staff members for kindness. Recurring complaints focus on slow response times to call lights, medication errors, and a lack of cleanliness in both the facility and resident care. Families considering this facility should be aware of the significant inconsistency in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Polite and helpful individual staff members
- Effective physical and occupational therapy
- Compassionate hospice care experiences
- Cleanliness in specific areas reported by some visitors
Concerns
- Slow or non-existent response to call lights (mentioned by 5 reviewers)
- Poor communication and difficulty reaching staff/management (mentioned by 4 reviewers)
- Hygiene issues and lack of assistance with personal care (mentioned by 5 reviewers)
- Medication management errors (mentioned by 3 reviewers)
- Facility maintenance and cleanliness (trash/debris) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 84 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We noticed the management team is very active in responding to feedback; how do you currently use resident and family input to improve daily services?
- 2How do you ensure that call lights are answered promptly, especially during busy shift changes or overnight?
- 3With the focus on physical and occupational therapy here, how do you coordinate therapy schedules with a resident's daily routine?
- 4What specific protocols are in place to ensure medication is administered accurately and on time every day?
- 5How do you maintain consistent standards of cleanliness and personal hygiene assistance for all residents throughout the day?
- 6Could you tell us more about the dining experience and how mealtime is structured for the residents?
Personalized based on this facility's data
Key Review Excerpts
“Within the first few weeks, he was left alone in the bathroom and suffered a fall resulting in broken ribs and an elbow injury. Immediately after his fall, he was transitioned to a dining chair and left again for over 5 hours with no access to a call light/help.”
“My husband being non-ambulatory often waited over a 1/2 hour for his call light to be answered. The building is not well maintained, and areas are not clean.”
“My brother in law was there in hospice care for over two months and received compassionate and timely care during the entire time there. Grace Hospice provided excellent adjunct care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of frequent family complaints, with 28 of 69 deficiencies triggered by resident reports spanning multiple years. The most recurring issues involve care planning and treatment quality, infection control, and resident rights violations including failure to properly notify families of incidents. While the facility corrects deficiencies when cited, problems persist across surveys, particularly around medication errors, inadequate nutrition/fluids, and abuse reporting failures, suggesting ongoing challenges with consistent quality care.
Mar 3, 2026Complaint4
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jan 27, 2026Complaint2
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dec 2, 2025Complaint3
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 5, 2025Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jul 15, 2025Complaint6
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jun 26, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Sep 19, 2024
$22,205
Ownership & Operations
Who Operates This Facility
The Villas at the Cedars
for profit
Chain Affiliation
Monarch Healthcare Management
45 facilities nationwide
Chain avg rating: 2.3/5 · Rank 39 of 45 (Worst)
Ownership & Management
Owners
Nij LLC
Owner · Organization
Spartan Healthcare LLC
Owner · Organization
Wbs Holdings LLC
Owner · Organization
Yazoma Holdings, LLC
Owner · Organization
Halpert, Marc
Owner (parent company)
Jaffa, Noam
Owner (parent company)
Legum, Joshua
Owner (parent company)
Stern, William
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
82 reviews from families & visitors
Official Website
Visit monarchmn.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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