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Nursing HomeMedicaid Investigative

The Villas at St Louis Park

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

7500 West 22nd Street, Willow Park · Saint Louis Park, MN 55426100 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 108 Google reviews

5
4
3
2
1
The Villas at St Louis Park Nursing Home in Saint Louis Park, MN — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (7 vs median 6.5)
  • High RN turnover (65%)

Below average in MN · Below recommended RN staffing · $26,153 in fines

Source: Medicare data

What this means for your family

While some rehab patients report positive outcomes, the facility has a consistent pattern of severe complaints regarding neglect and understaffing. If you choose this facility, ensure you have a family member present daily to monitor hygiene, medication administration, and communication with the medical team.

Google Reviews

Google Reviews

108 reviews on Google
The Villas at St. Louis Park receives highly polarized feedback, with some families praising the facility as clean and attentive, while others report severe neglect, poor communication, and understaffing. Recurring themes in negative reviews include issues with basic hygiene, medication errors, and a lack of responsiveness from administrative staff. Families considering this facility should be aware of the stark contrast between the positive experiences of some rehab patients and the distressing reports of long-term care neglect.

Quality Themes

Tap a score for details
Food3.0Staff4.0Clean5.0Activities3.0Meds2.0MemoryN/AComms2.0Value2.0

Strengths

  • Clean and well-maintained physical environment
  • Effective physical and occupational therapy programs
  • Some staff members described as kind and professional
  • Accommodating to family visits and communication

Concerns

  • Chronic understaffing leading to slow response times (mentioned by 12 reviewers)
  • Poor hygiene and lack of assistance with personal care (mentioned by 9 reviewers)
  • Medication errors and mismanagement (mentioned by 5 reviewers)
  • Unresponsive or dismissive administrative/management staff (mentioned by 7 reviewers)
  • Poor quality or cold food (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(15)'21(20)'23(7)'25(13)'26(16)

Distribution · 111 analyzed

5
48
4
15
3
2
2
7
1
39

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is active in responding to feedback online; how do you use that family input to make tangible changes to the daily resident experience?
  • 2Given the current staffing levels, what specific protocols do you have in place to ensure residents receive timely assistance with personal hygiene and daily care needs?
  • 3How does your nursing team oversee medication administration to ensure accuracy and prevent the types of errors that can sometimes occur in a facility of this size?
  • 4With the physical therapy program being a highlight here, how do you integrate those services into a resident's daily routine to keep them active and engaged?
  • 5What steps is the management team taking to improve the quality and temperature of the meals served in the dining room?
  • 6When a family member has a concern or needs an update on their loved one, what is the most effective way to reach the administrative team to ensure a prompt response?

Personalized based on this facility's data


Key Review Excerpts

My father was sent here from the minneapolis VA for rehab. His experience here was awful to say the least. He went without water for almost an entire day... The VA contacted me and said he was brought in due to open wounds and lacerations that were more than likely caused by bad care.

Long-term resident's family · 2019☆☆☆☆

The nurses lie about what is going on - or they are misinformed. They are dishonest, they are not attentive, and above all the staff does not care about the patients. This has been a horror show for my father, and my family.

Long-term resident's family · 2022★★★★★

I went from being being an invalid unable to even stand on my own to walking a mile after only 6 weeks here. The staff was dilligent, courteous and attentive. My meds, supplies, appointments and transportation were taken care of with professionalism.

Rehab patient · 2024★★★★★
Source: 108 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.67hrs
89%
Registered nurses for medical care
Total Nursing
3.50hrs
85%
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
63%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

9

measures

Worse Than Avg

1

measures

Mixed Results

7

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility14.0%
Better than Avg
Here
14.0%
US
15.4%
MN
17.0%
Hennepin
20.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.4%
Mixed vs Avgs
Here
13.4%
US
19.5%
MN
12.5%
Hennepin
13.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility6.4%
Mixed vs Avgs
Here
6.4%
US
12.1%
MN
4.3%
Hennepin
5.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.3%
Better than Avg
Here
98.3%
US
93.4%
MN
97.3%
Hennepin
95.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility97.7%
Better than Avg
Here
97.7%
US
95.5%
MN
96.1%
Hennepin
94.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility18.7%
Mixed vs Avgs
Here
18.7%
US
15.3%
MN
21.4%
Hennepin
18.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.4%
Better than Avg
Here
94.4%
US
79.7%
MN
82.7%
Hennepin
80.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.5%
Better than Avg
Here
89.5%
US
81.8%
MN
88.3%
Hennepin
85.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Mixed vs Avgs
Here
1.9%
US
1.6%
MN
1.8%
Hennepin
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

17deficiencies
2penalties
Well above state avg (8.0)
17 complaint-triggered
$26,153 in fines

This facility has faced recurring issues with families filing 16 complaint-triggered deficiencies, signaling ongoing concerns about care quality, infection control, and medication management. The most frequent problems involve treatment and care planning, infection prevention, and medication oversight, with issues persisting across multiple surveys from 2022 through 2025. While the facility has corrected cited deficiencies, the pattern of repeated violations in core care areas suggests systemic challenges that warrant careful consideration during any visit.

Feb 13, 2026Routine
15
0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Feb 13, 2026Complaint
3
0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0825Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or get specialized rehabilitative services as required for a resident.

Jan 9, 2025Routine
11
0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Dec 11, 2024Complaint
1
0776Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

Nov 19, 2024Complaint
1
0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Aug 7, 2024Complaint
3
0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Jan 26, 2024

$10,229

Fine

Aug 24, 2023

$15,924

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Villas at St Louis Park

Organization Type

for profit

Chain Affiliation

Chain Name

Monarch Healthcare Management

Chain Size

45 facilities nationwide

Chain avg rating: 2.3/5 · Rank 27 of 45

Ownership & Management

Owners

Monarch Healthcare Operating Xii LLC

Owner · Organization

100%

Nij LLC

Owner (parent company) · Organization

Spartan Healthcare LLC

Owner (parent company) · Organization

Wbs Holdings LLC

Owner (parent company) · Organization

Yazoma Holdings, LLC

Owner (parent company) · Organization

Halpert, Marc

Owner (parent company)

Jaffa, Noam

Owner (parent company)

Legum, Joshua

Owner (parent company)

Stern, William

Owner (parent company)

Key personnel

Legum, JoshuaContracted Managing EmployeeJaffa, NoamOfficer / DirectorHalpert, MarcOfficer / DirectorStern, WilliamOfficer / DirectorHalpert, MarcManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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