The Estates at St Louis Park LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 49 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (9 vs median 6.5)
Below average in MN · Meets national RN staffing standard · Low staff turnover (stable workforce) · $214,545 in fines
What this means for your family
While some families report positive interactions with specific nursing staff, the facility has a consistent pattern of severe cleanliness issues and understaffing. We strongly advise families to conduct an unannounced visit, specifically requesting to see the residential floors rather than just the lobby, and to ask management directly about their specific protocols for preventing resident neglect and theft.
Google Reviews
Google Reviews
49 reviews on Google“The Estates at St Louis Park LLC faces severe and recurring criticism regarding cleanliness, staffing levels, and basic resident care. While some reviewers report positive experiences with specific nursing staff, a significant number of families describe a facility plagued by unsanitary conditions, neglect, and poor communication. Families considering this facility should be aware of a stark contrast between the remodeled entrance and the conditions in the residential units.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, dedicated nursing staff
- Helpful physical therapy team
- Remodeled, welcoming entrance area
Concerns
- Unsanitary conditions including pests, urine odors, and dirty floors (mentioned by 9 reviewers)
- Chronic understaffing leading to long wait times for assistance (mentioned by 7 reviewers)
- Poor communication with families regarding resident health and status (mentioned by 5 reviewers)
- Theft or loss of resident personal belongings (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the entrance area has been beautifully remodeled; what steps are you taking to ensure that same level of cleanliness and hygiene is maintained throughout the resident living areas?
- 2Given the high staffing rating, how do you ensure that staff are consistently available to respond to call lights and provide timely assistance to residents throughout the day and night?
- 3Could you walk me through your process for communicating changes in a resident's health status or care plan to family members to ensure we stay fully informed?
- 4I see that you have a dedicated physical therapy team; how do they coordinate with the nursing staff to support residents' daily mobility and activity goals?
- 5What protocols do you have in place to ensure the security of personal belongings and valuables within resident rooms?
- 6How do you manage the dining experience to ensure that meals are served at the right temperature and that residents receive the necessary assistance during mealtimes?
Personalized based on this facility's data
Key Review Excerpts
“The rooms are filthy. My father’s room had bugs in the dressers and closet, along with the floors. Human waste on the footing of the bed.”
“I could walk in and walk through the building all the way to my mother’s room without seeing any staff. The man down the hall from my mother would ring for staff to come and no one would.”
“The nursing staff are incredibly compassionate, attentive, and dedicated to the well-being of every resident. It’s clear that they take the time to listen, respond quickly to needs, and treat each person with dignity and respect.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious ongoing concerns with families filing 16 complaint-triggered inspections revealing recurring issues. The primary problems involve protecting residents from abuse and neglect, appropriate medical treatment and care, and resident rights violations. While all deficiencies show correction dates, the pattern of repeated complaints about abuse protection and care quality across multiple years suggests persistent operational challenges that families should carefully investigate before placement.
Aug 7, 2025Routine15
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jun 2, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 17, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Feb 24, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Feb 5, 2025Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Oct 22, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Jun 13, 2024
$50,141
Fine
Feb 29, 2024
$41,074
Fine
Oct 6, 2023
$15,924
Ownership & Operations
Who Operates This Facility
The Estates at St Louis Park LLC
nonprofit
Chain Affiliation
Monarch Healthcare Management
45 facilities nationwide
Chain avg rating: 2.3/5 · Rank 23 of 45
Ownership & Management
Owners
Nij LLC
Owner · Organization
Spartan Healthcare LLC
Owner · Organization
Yazoma Holdings, LLC
Owner · Organization
Arem, Jeffrey
Owner
Stern, William
Owner
Halpert, Marc
Owner (parent company)
Jaffa, Noam
Owner (parent company)
Legum, Joshua
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
49 reviews from families & visitors
Official Website
Visit monarchmn.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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