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Nursing HomeMedicaid

The Villa at Parkridge

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

28 S Prospect Street, Ypsilanti, MI 48198144 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 29 Google reviews

5
4
3
2
1
The Villa at Parkridge Nursing Home in Ypsilanti, MI — Street View
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What this means for your family

While many families appreciate the kindness of specific staff members, the facility faces serious allegations regarding medication management and understaffing. We strongly recommend that you visit during off-hours to observe response times and cleanliness, and ask specifically about their protocols for medication administration.

Google Reviews

Google Reviews

29 reviews on Google
The Villa at Parkridge receives highly polarized feedback, with many reviewers praising specific staff members like Audrey for their kindness and attentiveness. However, significant concerns exist regarding chronic understaffing, poor medication management, and facility cleanliness, with some families reporting neglect and slow response times.

Quality Themes

Tap a score for details
Food2.0Staff7.0Clean3.0ActivitiesN/AMeds1.0Memory6.0Comms5.0Value2.0

Strengths

  • Kind and compassionate individual staff members
  • Helpful concierge and administrative support
  • Effective rehabilitation and recovery care
  • Welcoming and friendly atmosphere

Concerns

  • Chronic understaffing leading to neglect and slow response times (mentioned by 3 reviewers)
  • Medication management errors and delays (mentioned by 2 reviewers)
  • Poor facility cleanliness and unpleasant odors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.52025(4)4.62026(28)

Distribution · 32 analyzed

5
25
4
1
3
2
2
0
1
4

How They Respond to Reviews

38%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols are in place to ensure that residents receive timely assistance when they use their call buttons?
  • 2I noticed some concerns regarding medication management in the community; could you walk me through your current process for double-checking dosages and ensuring timely administration?
  • 3How does your housekeeping team maintain the cleanliness of resident rooms and common areas, and what is your schedule for deep cleaning to ensure the environment remains fresh?
  • 4With the rehabilitation team being a noted strength, how do you integrate their care plans with the daily activities to keep residents engaged and mobile?
  • 5What steps are you taking to improve your current CMS staffing rating to ensure that every resident gets the one-on-one attention they need throughout the day?
  • 6Could you share how you handle medical emergencies or urgent health changes, particularly during evening or weekend shifts when staffing is often at its lowest?

Personalized based on this facility's data


Key Review Excerpts

They never give me my meds when i.need them , then argue with me about it. And then talk to me like I'm a crazy person.

Long-term resident · 2026☆☆☆☆

This place smells really bad as soon as you step off the elevators and even into the rooms. Only saw 1 aid and my sister fell in the shower and she acted like it was no big deal.

Family member · 2026☆☆☆☆

My injuries were really bad and these professionals here at Villa Park ridge have given me over the top non stop care and treatment.

Rehab patient · 2026★★★★★
Source: 29 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.26hrs
35%
Registered nurses for medical care
Total Nursing
3.44hrs
84%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility95.5%
Worse than Avg
Here
95.5%
US
12.1%
MI
4.2%
Washtenaw
2.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.6%
Better than Avg
Here
3.6%
US
14.4%
MI
11.2%
Washtenaw
10.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility25.1%
Worse than Avg
Here
25.1%
US
19.5%
MI
19.5%
Washtenaw
15.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility6.2%
Better than Avg
Here
6.2%
US
15.3%
MI
13.1%
Washtenaw
15.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.7%
Better than Avg
Here
9.7%
US
15.5%
MI
15.0%
Washtenaw
14.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility24.8%
Worse than Avg
Here
24.8%
US
19.4%
MI
20.2%
Washtenaw
21.7%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility59.6%
Worse than Avg
Here
59.6%
US
79.8%
MI
79.5%
Washtenaw
91.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility83.9%
Mixed vs Avgs
Here
83.9%
US
81.8%
MI
83.0%
Washtenaw
93.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.2%
Worse than Avg
Here
2.2%
US
1.6%
MI
1.2%
Washtenaw
0.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies
Well above state avg (9.8)
15 complaint-triggered

Multiple families have filed complaints about The Villa at Parkridge, triggering 15 of its 37 federal deficiencies across six surveys. Recurring issues involve resident assessment and care planning, quality of care delivery, and resident rights violations. While the facility has committed to correcting all identified problems, the pattern of repeated complaints and deficiencies in core care areas suggests ongoing challenges with consistent quality standards.

Mar 10, 2026Routine
15
0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Aug 20, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Feb 13, 2025Complaint
7
0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Feb 13, 2025Routine
11
0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0745Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0849Potential for harm · IsolatedCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Jan 9, 2025Complaint
3
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 27, 2024Complaint
1
0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Villa at Parkridge

Organization Type

for profit

Chain Affiliation

Chain Name

Villa Healthcare

Chain Size

18 facilities nationwide

Chain avg rating: 2.6/5 · Rank 9 of 18

Ownership & Management

Owners

Omnia Opco Holdings LLC

Owner · Organization

100%

Berger, Menachem

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Israel, Benjamin

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Kroll, Gabriel

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Nagel, Steven

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Stern, Todd

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

Aaron, JonathanManaging Control - Governing BodyAaron, JonathanOfficer / DirectorAaron, JonathanManagerBaumol, YehoshuaManagerGraf, MarcellaManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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