Public Google reviewers rate this highly and often mention compassionate and long-term staff. Schedule a visit to confirm the fit.
based on 11 Google reviews
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Public Google reviewers rate The Gilbert Residence highly. Reviewers highlight: compassionate and long-term staff, strong, patient-centered leadership. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Gilbert Residence is highly regarded by families for its compassionate, long-term staff and its ability to provide high-quality care, particularly in memory care settings. While most reviews praise the facility's patient-centered culture and professionalism, a recent, highly concerning report of pest issues and a vague negative review suggest potential recent lapses in maintenance or service quality.
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Distribution · 12 analyzed
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Key Review Excerpts
“I truly believe that we had a few more quality years with Mum due to the environment at the Gilbert Residence.”
“They listened to everyone's feedback about how my relative was settling in, and did an amazing job helping my relative make friends, feel like a part of the family, and find activities they wanted to participate in.”
“The staff (from top to bottom) is absolutely wonderful!!! You couldn’t find a better place. Clean, courteous, caring & oh so patient with the residents and their families!”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent inspection in January 2025 identified several areas of non-compliance, including issues with employee TB screening timelines, lack of documented staff training, and missing reasons for as-needed medications. There were also noted deficiencies regarding dietary menu postings and meal record maintenance.
Employee 6 was not screened for tuberculosis within the required 10-day timeline after hire; additionally, the facility lacked a completed TB Risk Assessment on file. (Repeat Violation)
Medication administration records (MARs) for several residents (A, B, and E) lacked a specified reason or diagnosis for the use of as-needed (PRN) medications. Additionally, Resident E's MAR showed blank medication entries, and Resident B had three separate prescriptions for Tylenol in one month.
No evidence of completed staff training on reporting, personal care, dementia, and fire prevention was found in the files for Employees 3, 4, 5, and 6.
No pureed diet menu was available or posted for two residents prescribed a pureed diet. (Repeat Violation)
Failure to maintain a record of the meal census, including the kind and amount of food used for the preceding 3-month period.
The January 2025 schedule lacked the designation of one person to be the supervisor of resident care for each shift.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
The Gilbert Residence, INC.
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MI LARA — View Official Record
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