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Nursing Home Investigative

The Stewart Health Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6920 Marching Duck Drive, Beverly Woods · Charlotte, NC 2821065 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 6 Google reviews

5
4
3
2
1

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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • High RN turnover (70%)

Bottom 25% in NC · $83,517 in fines · Very few deficiencies

Source: Medicare data

What this means for your family

While the facility receives high praise for its staff and administration, the lack of detailed written reviews makes it difficult to assess daily operations. We recommend scheduling an in-person tour to observe staff-resident interactions firsthand, as the limited feedback available is generally positive.

Google Reviews

Google Reviews

6 reviews on Google
The Stewart Health Center receives limited written feedback, with most reviews consisting of star ratings without descriptive text. The few available comments highlight a positive experience with the administrator and nursing staff, noting a welcoming and attentive environment.

Quality Themes

Tap a score for details
FoodN/AStaff9.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Attentive and welcoming administrator
  • Fantastic nursing staff
  • Positive overall facility atmosphere

Rating Trends

Tap a year to see what changed

2343.02015(1)1.02017(1)5.02019(2)5.02020(1)5.02022(1)

Distribution · 6 analyzed

5
4
4
0
3
1
2
0
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the administrator has been very welcoming to families; how does that leadership style influence the day-to-day culture and communication with residents?
  • 2Given the current staffing ratings, what specific steps is the facility taking to ensure consistent, high-quality care for all 65 residents?
  • 3The nursing staff has received some wonderful feedback for being fantastic; how do you support them in maintaining that level of care during busy shifts?
  • 4I see there have been a few recent state violations; could you walk me through how the team addresses those findings and ensures they aren't repeated?
  • 5With the current health inspection ratings, what proactive measures are in place to improve safety protocols and clinical outcomes for residents?
  • 6What does a typical day look like for residents here, and how do you ensure there are engaging activities for everyone despite the facility's size?

Personalized based on this facility's data


Key Review Excerpts

The staff and facility were wonderful. The administrator asked how I was doing and showed genuine interest on my visit there last week!

Visitor · 2019★★★★★

Fantastic staff and nurses.

Visitor · 2019★★★★★
Source: 6 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

8

measures

Worse Than Avg

9

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility32.9%
Worse than Avg
Here
32.9%
US
93.4%
NC
91.7%
Mecklenburg
90.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.0%
Worse than Avg
Here
27.0%
US
14.4%
NC
16.4%
Mecklenburg
13.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility23.3%
Worse than Avg
Here
23.3%
US
15.4%
NC
14.1%
Mecklenburg
10.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility31.8%
Worse than Avg
Here
31.8%
US
19.4%
NC
21.0%
Mecklenburg
22.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.4%
Worse than Avg
Here
24.4%
US
15.3%
NC
20.2%
Mecklenburg
17.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.7%
Better than Avg
Here
12.7%
US
19.5%
NC
21.5%
Mecklenburg
16.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility40.7%
Worse than Avg
Here
40.7%
US
79.7%
NC
78.1%
Mecklenburg
76.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility67.0%
Worse than Avg
Here
67.0%
US
81.8%
NC
80.1%
Mecklenburg
76.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NC
1.5%
Mecklenburg
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
2penalties
Well below state avg (5.6)
1 complaint-triggered
$83,517 in fines

Families have filed complaints that triggered inspections, including one serious accident hazard issue that was later corrected. The facility shows recurring problems with fire safety systems, building maintenance, and accident prevention that have persisted across multiple surveys. While all deficiencies have correction dates, the pattern of repeated fire safety and building violations suggests ongoing maintenance challenges that families should consider.

Sep 23, 2025Complaint
1
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 16, 2025Routine
7
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0374Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Mar 7, 2024Routine
20
0583Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Aug 18, 2022Routine
7
0111Potential for harm · IsolatedCorrected

Construction Deficiencies

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0916Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have a battery powered remote alarm panel in a location accessible by operating personnel.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Fine

Sep 23, 2025

$47,444

Fine

Mar 7, 2024

$10,527

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Stewart Health Center

Organization Type

nonprofit

Chain Affiliation

Chain Name

Life Care Services

Chain Size

45 facilities nationwide

Ownership & Management

Owners

The Cypress of Charlotte Club INC.

Owner · Organization

100%

Key personnel

Townebank5% or Greater Mortgage InterestColeman, JamesOfficer / DirectorHarrison, MichaelOfficer / DirectorHiggins, RobertOfficer / DirectorPuntereri, MarcOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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