The Stewart Health Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 6 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High RN turnover (70%)
Bottom 25% in NC · $83,517 in fines · Very few deficiencies
What this means for your family
While the facility receives high praise for its staff and administration, the lack of detailed written reviews makes it difficult to assess daily operations. We recommend scheduling an in-person tour to observe staff-resident interactions firsthand, as the limited feedback available is generally positive.
Google Reviews
Google Reviews
6 reviews on Google“The Stewart Health Center receives limited written feedback, with most reviews consisting of star ratings without descriptive text. The few available comments highlight a positive experience with the administrator and nursing staff, noting a welcoming and attentive environment.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and welcoming administrator
- Fantastic nursing staff
- Positive overall facility atmosphere
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the administrator has been very welcoming to families; how does that leadership style influence the day-to-day culture and communication with residents?
- 2Given the current staffing ratings, what specific steps is the facility taking to ensure consistent, high-quality care for all 65 residents?
- 3The nursing staff has received some wonderful feedback for being fantastic; how do you support them in maintaining that level of care during busy shifts?
- 4I see there have been a few recent state violations; could you walk me through how the team addresses those findings and ensures they aren't repeated?
- 5With the current health inspection ratings, what proactive measures are in place to improve safety protocols and clinical outcomes for residents?
- 6What does a typical day look like for residents here, and how do you ensure there are engaging activities for everyone despite the facility's size?
Personalized based on this facility's data
Key Review Excerpts
“The staff and facility were wonderful. The administrator asked how I was doing and showed genuine interest on my visit there last week!”
“Fantastic staff and nurses.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
9
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections, including one serious accident hazard issue that was later corrected. The facility shows recurring problems with fire safety systems, building maintenance, and accident prevention that have persisted across multiple surveys. While all deficiencies have correction dates, the pattern of repeated fire safety and building violations suggests ongoing maintenance challenges that families should consider.
Sep 23, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 16, 2025Routine7
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Mar 7, 2024Routine20
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Aug 18, 2022Routine7
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Sep 23, 2025
$47,444
Fine
Mar 7, 2024
$10,527
Ownership & Operations
Who Operates This Facility
The Stewart Health Center
nonprofit
Chain Affiliation
Life Care Services
45 facilities nationwide
Ownership & Management
Owners
The Cypress of Charlotte Club INC.
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit thestewarthealthcenter.com
Medicare data downloads
Original nursing home datasets
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