Sharon Towers
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 26 Google reviews
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What this means for your family
While many families appreciate the kindness of the nursing staff, there are recurring, serious concerns regarding management accountability and medical oversight. When touring, ask specifically about the facility's process for handling resident medical concerns and how they ensure consistent communication with families, as these are the most frequently cited pain points.
Google Reviews
Google Reviews
26 reviews on Google“Sharon Towers presents a stark contrast in experiences, with some families praising the compassionate nursing staff and food quality, while others report significant concerns regarding management, high costs, and inconsistent care. Critical reviews highlight issues with administrative communication, perceived greed, and inadequate attention to medical needs, suggesting that the facility's reputation may be declining.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- High-quality food and menu variety
- Clean and well-maintained physical environment
Concerns
- Poor management and lack of accountability (mentioned by 3 reviewers)
- High costs with perceived lack of value (mentioned by 2 reviewers)
- Inconsistent medical attention and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With such a small community of 19 residents, how do you ensure everyone stays socially engaged and involved in daily activities?
- 2What specific protocols are in place to ensure medication management is handled accurately and consistently for every resident?
- 3How does the management team ensure that communication between the nursing staff and family members remains frequent and transparent?
- 4We've heard wonderful things about the food quality here; could you tell us more about how the menu is planned and how much variety residents can expect?
- 5In the event of a medical emergency after hours, what is the specific process for notifying the family and coordinating care?
- 6How does the facility approach accountability and oversight to ensure the high standard of nursing care is maintained across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“We have been blow away by the exceptional service from the nursing staff. They have been incredible -- from Asia, Helena, Brandon, Rita... everyone has treated my dear mother as though she were their own.”
“My mother’s experience here was horrible! The rooms, the service in Assisted Living, the food that you pay a lot for is the worse quality of food. You pay a VERY LARGE amount of money to have a Sharon Rd address.”
“The providers at this facility are horrible . They don’t care about the residents only a check. My dad rarely is seen by the doctor or the nurse “practitioner “.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Sharon Towers shows a pattern of correcting identified deficiencies, with all 15 violations across three surveys reportedly fixed by the facility. The most recurring issues involve fire safety systems, medication management, and care planning. Recent 2024 findings focused on resident rights, care planning, nursing competencies, and medication errors, while 2023 issues centered on fire safety, dietary services, and infection control, suggesting the facility addresses problems but new ones emerge in different areas.
Nov 7, 2024Routine6
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Sep 28, 2023Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Apr 27, 2022Routine1
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Ownership & Operations
Who Operates This Facility
Sharon Towers
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit thesharon.org
Medicare data downloads
Original nursing home datasets
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