Nursing HomeMedicaid

The Springs of Texarkana

Strong Medicare quality ratings; families often praise effective rehabilitation services. Still worth an in-person visit.

2107 Dudley Street, College Hill · Texarkana, AR 71854|173 beds|Licensed & Active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.4/5

based on 12 Google reviews

(870) 772-4427 Directions Website

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What this means for your family

While some patients report successful rehabilitation, the reports of neglect and missing personal items are significant red flags. We strongly advise families to conduct unannounced visits and monitor the facility's attention to mobility and personal property closely.

Google Reviews

12 reviews on Google

“The Springs of Texarkana receives highly polarized feedback, with some families praising the rehabilitation services and nursing care, while others report serious concerns regarding neglect and personal property management. While some residents report excellent experiences during their stay, there are alarming accounts of poor mobility support and missing personal belongings.”

Quality Themes

Tap a score for details

Strengths

Effective rehabilitation services
Attentive nursing staff for some patients
Positive outcomes for short-term recovery

Concerns

Neglect and lack of mobility assistance (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 12 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the facility's focus on rehabilitation, what specific protocols are in place to ensure residents receive consistent mobility assistance and physical support throughout the day?
2With a 3-star rating in staffing, how does your leadership team ensure that floor staff remain attentive and responsive to individual resident needs during peak hours?
3I noticed there have been a few recent state violations; could you walk me through the steps the facility has taken to address those findings and improve quality of care?
4What does a typical daily schedule look like for a resident here, and how do you encourage social engagement among the 173 residents?
5In the event of a sudden medical change, what is your process for notifying family members and coordinating with local hospitals?
6What specific training or oversight programs have you implemented to ensure that every resident receives the same high level of attentive care mentioned in your positive rehabilitation reviews?

Personalized based on this facility's data

Key Review Excerpts

“Excellent care from his nurses, if not he wouldn't have made it.He had a stroke had to stay and now ready to come home. Awesome! BUT WITHOUT HIS CLOTHES!!”

Long-term resident's family · 2025★★★☆☆

“I was there for 3 weeks and received excellent care.”

Rehab patient · 2025★★★★★

“I wouldn't send my worst enemy here. They never got my mom out of bed except for when she went to smoke and she's back in the hospital for the second time since she had been home.”

Long-term resident's family · 2026★☆☆☆☆

Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.21hrs

28%

Registered nurses for medical care

Total Nursing

3.82hrs

93%

All nurses + aides combined

Staff Turnover

51%

Lower is better (< 30% = good)

RN Turnover

63%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚶

Residents whose walking got worse

↓ Lower is better

This Facility5.0%

Better than Avg

Here

5.0%

15.3%

11.0%

Miller

20.2%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility6.3%

Better than Avg

Here

6.3%

14.4%

10.1%

Miller

18.8%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.1%

Better than Avg

Here

99.1%

93.4%

94.9%

Miller

88.4%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility10.4%

Better than Avg

Here

10.4%

15.5%

11.1%

Miller

19.9%

😔

Residents with depression symptoms

↓ Lower is better

This Facility7.2%

Mixed vs Avgs

Here

7.2%

12.1%

1.4%

Miller

7.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🩹

Residents with pressure sores (bedsores)

↓ Lower is better

This Facility2.2%

Better than Avg

Here

2.2%

4.9%

4.4%

Miller

7.1%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.8%

Better than Avg

Here

99.8%

81.8%

82.0%

Miller

75.8%

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility91.8%

Better than Avg

Here

91.8%

79.8%

77.7%

Miller

87.0%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.3%

Miller

2.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies

1penalties

Well below state avg (4.3)

2 complaint-triggered

$14,665 in fines

The Springs of Texarkana has persistent deficiencies spanning five surveys with families filing complaints that triggered investigations, including a recent serious safety issue. The facility repeatedly struggles with accident prevention and safety supervision, food safety and dietary services, and resident rights protection including privacy and family notification. While the facility has corrected past violations, the pattern of recurring problems in critical care areas suggests ongoing operational challenges that warrant careful consideration during your visit.

Apr 2, 2026Routine3 findings

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Mar 11, 2025Complaint1 finding

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Feb 26, 2025Complaint1 finding

0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 10, 2024Routine4 findings

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

Nov 9, 2023Routine5 findings

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Federal Penalties

Fine

Feb 26, 2025

$14,665

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Springs of Texarkana

Organization Type

for profit

Chain Affiliation

Chain Name

The Springs Arkansas

Chain Size

26 facilities nationwide

Chain avg rating: 3.5/5 · Rank 9 of 26

Ownership & Management

Key personnel

Red River Management LLCManagerHerzberg, ChaimManagerJohnson, ThomasManagerRed River Management LLCAdp of the SnfTexarkana Propco LLCAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(870) 772-4427

thespringstexarkana.com

2107 Dudley Street

Texarkana, AR 71854

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

12 reviews from families & visitors

Official Website

Visit thespringstexarkana.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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